Medical Customer Service - Paid Training and Immediate Benefits

Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you.

We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

The starting rate for this position is $18 / hour. Employee may be eligible for Short Term and / or Long Term incentive benefits.

Employees may also be eligible to participate in Medical, Dental. Vision, Life Insurance, 401(k), Charitable Contribution Match, Company Holidays, Personal & Vacation Days, Student Loan Repayment Program and Paid Volunteer Time Off

Plasma Center Technician / Entry level Phlebotomist

Are you interested in working in the healthcare industry? Ready to make a career out of making a difference? As an entry level Plasma Center Technician at BioLife, you will receive on-the-job training and feel good about the work you do.

Life-saving work you can believe in .

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines.

Here, a commitment to customer service and quality is expected.

• Exceptional Customer Service : Answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
• Medical History Records : You’ll use your attention to detail to screen new and repeat donors, and take and record donor vital signs and finger stick results.

You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

• Continuous Improvement : You will help to identify operational opportunities for continuous improvement, initiate changes to center processes, as needed, through the use of company approved procedures.
• Supportive Teamwork : You’ll work in our fast-paced, team environment; ensure a clean and professional work environment;

attend team meetings; work closely with your management team; and problem-solve together.

• Being Dependable : You’ll be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
• Phlebotomy : You may learn how to install, operate, maintain, and troubleshoot state-of- the-art plasmapheresis machines while ensuring the safety of our donors.

REQUIRED QUALIFICATIONS :

• High school diploma or equivalent
• Ability to walk and / or stand for the entire work shift
• Ability to work evenings, weekends, and holidays
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
• Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance
• Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

PREFERRED QUALIFICATIONS :

• Experience working in food service, retail, hospital, lab, or a regulated environment
• Strong customer service skills
• Desire to work in a fast-paced workplace

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location :

USA - MN - Maple Grove

U.S. Starting Hourly Wage :

$18.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S.based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others.

U.S.based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Locations

USA - MN - Maple Grove

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Part time