Shared Services Manager

Job Title : Shared Services Manager

Location : Indianapolis, IN

Compensation : $80,000 to $100,000 depending on experience

Employment Type : Full-Time, Onsite

Key Responsibilities :

Lead and manage the accounts receivable function within the shared services team

Oversee billing, collections, and cash application processes to ensure accuracy and timeliness

Establish and monitor KPIs for accounts receivable performance, including DSO and aging metrics

Partner with sales, customer service, and operations to resolve customer disputes and improve collections efficiency

Develop and implement process improvements and standard operating procedures within AR

Provide leadership, coaching, and development for the AR team

Ensure compliance with company policies, internal controls, and applicable regulations

Qualifications :

Bachelor's degree in Accounting, Finance, Business, or related field required

8+ years of progressive experience in accounts receivable, credit, or collections; manufacturing industry experience preferred

3+ years in a leadership or supervisory role within a shared services environment strongly preferred

Strong knowledge of AR processes, credit management, and cash application practices

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