Critical Systems Technician III

TITLE : CRITICAL SYSTEMS TECHNICIAN III, SWITCHGEAR

LOCATION : PHOENIX, AZ

POSITION SUMMARY :

The Critical Systems Technician III will serve as a technician for all of the company's mission-critical electrical services / maintenances under contract. The position will be responsible for monitoring compliance with contractual commitments in mostly new white space fit-outs. This position will provide leadership and knowledge regarding the installation, service, testing, commissioning, maintenance, and operation of mission-critical data center electrical equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Review technical specifications with the sales team and project managers to identify the field operations scope of the project as defined in company bid packages.
• Interface with services team to ensure proper specification compliance.
• Provide job-specific technical support.
• Interface with the factory to resolve any site-related technical issues.
• QA / QC of Power Distribution Equipment.
• Create Critical Power System MOPs, SOPs and EOPs.
• Perform preventive maintenance services (PM) on contracted gear and other components.
• Install and service all Power Distribution Equipment.
• Capable of troubleshooting distribution and transmission controls.
• Perform function testing of Low, Medium, and High voltage Switchgear, relay panels, transformers, ATS, and circuit breakers.
• Examine relay settings and logic equations for confirmation of system operation in accordance with design.
• Provide regular status reports to the responsible company Project Manager and Director, Service Operations.
• Direct feedback to responsible company Project Manager for problem resolution.
• Troubleshoot and resolve technical problems in the field.
• Provide required site testing reports and inspection sheets per project specification.
• Participate in specialized commissioning / testing of systems.
• Conduct site visits during regional travels at management direction.
• Respond to service calls as required.
• Other duties as assigned by Services Management.
• Must be a US Citizen
• Ability to travel regionally as book of business grows
• Need to be able to travel for the first 2 weeks of job for onboarding training and safety education (travel to company site for training - travel paid by company)

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION / EXPERIENCE :

TECHNICAL KNOWLEDGE :

COMPUTER SKILLS :

CERTIFICATES AND LICENSES :