Talent.com
Customer Service Representative

Customer Service Representative

David's BridalWoodbury, NJ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor / Manager. The CSR supports the welcome desk, cash wrap, systems / processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.6200 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range of $15-19 / hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Woodbury, NJ, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Health Care Customer Service Representative

    Health Care Customer Service Representative

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for a Health Care Customer Service Representative to join their remote team.Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Resp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Serv Representative

    Customer Serv Representative

    Applied Industrial TechnologiesBristol, PA, US
    serp_jobs.job_card.full_time
    Customer Service Representative Opportunity.Want to use your customer service skills to solve real world problems?.Want to free up your weekends & evenings and instead work Monday through Friday?.W...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Aditi ConsultingPrinceton, NJ, US
    serp_jobs.job_card.full_time
    Summary : The primary purpose of this position is to be responsible for the coordination and management of orders on hold, reports, recalls, service agreements, incidents, return management, project...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulClementon, NJ, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Collections Representative

    Customer Service Collections Representative

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service and Collections Representative.Key Responsibilities Manage patient accounts, including cash collection and resolution of self-pay balances Negotiate p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Redner's MarketsBensalem, PA, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Job Category : Operations Group.Requisition Number : CUSTO002967.Position Title : Customer Service Manager. Reports To : Store Director / Bookkeeper.To provide and maintain...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    JobotHatfield, PA, US
    serp_jobs.job_card.permanent
    Growing team / Great Benefits / $$$.This Jobot Job is hosted by : Billy Mewton.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Jobot is seeking a detail-ori...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative I - Call Center

    Customer Service Representative I - Call Center

    CorVelNorristown, PA, US
    serp_jobs.job_card.full_time
    Customer Service Representative I - Call Center.The Customer Service Representative is responsible for addressing client and / or provider inquiries via email, fax, telephonic, or written corresponde...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative (Level III)

    Customer Service Representative (Level III)

    Axelon Services CorporationPennington, NJ, US
    serp_jobs.job_card.full_time
    Looking for candidates who can start ASAP.This is an on-site / hybrid role (Selected candidate will be expected to be on-site 100% of the time through training. Once candidate is up to speed and able ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative I_US

    Customer Service Representative I_US

    StaffingPrinceton, NJ, US
    serp_jobs.job_card.full_time
    Time of arrival : (training starts from 8 : 30am 5 : 00pm) (reg hours after training is 10 : 00am 6 : 30pm) Monday and Friday Work from home / Tue, Wed, and Thurs in office Training hours is 8 : 30am - 5 : 00...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Lilly PulitzerKing Of Prussia, PA, US
    serp_jobs.job_card.full_time
    Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.Our Brand vision statement is : "Create Your Sunshine, A Resort State of Mind".Our Brand Equi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Provider Customer Service Representative

    Provider Customer Service Representative

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for a Provider Customer Service Call and Chat Representative.Key Responsibilities Serve as the advocate for providers by resolving issues efficiently and demonstrating accoun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Customer Service Representative

    Bilingual Customer Service Representative

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative - Remote.Key Responsibilities : Provide information about SNAP EBT transactions to customers Deliver exceptional customer service by add...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Call Center Customer Service Representative

    Call Center Customer Service Representative

    JobilityPrinceton, NJ, US
    serp_jobs.job_card.full_time +2
    Customer Service Representative.This is a temporary six-month position with the potential to transition into a permanent, full-time role with additional benefits. Excellent verbal and written commun...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Showroom Customer Service Representative

    Showroom Customer Service Representative

    FergusonKing Of Prussia, PA, US
    serp_jobs.job_card.part_time
    Showroom Customer Service Representative.Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better Infrastructure, Better Homes and Better Busi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    TradeJobsWorkforce08075 Riverside, NJ, US
    serp_jobs.job_card.full_time
    As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including : respond to customer inquiries via phone & in person.Finance to p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    VirtualVocationsPhiladelphia, Pennsylvania, United States
    serp_jobs.job_card.full_time
    A company is looking for a Customer Service Representative, Annuity Inforce Processing (Remote).Key Responsibilities Process IGO and NIGO cases accurately while adhering to service and regulatory...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Greene TweedLansdale, PA, US
    serp_jobs.job_card.permanent
    Job Opportunity At Greene, Tweed.At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30