Case Manager Supervisor

WHO is Sound Generations?

We are a comprehensive non-profit organization that serves older adults and people with disabilities in King County. Our mission is to partner with older adults to provide accessible and inclusive services so they can age their way.

We are currently seeking a Case Manager Supervisor to join our Healthier Here team in Seattle, WA.

What will YOU do?

The Case Manager Supervisor oversees the day-to-day operation of the program. Provides collaborative monitoring and support to Case Managers.

Acts as a liaison between the program and outside organizations. The Case Manager Supervisor also provides direct case management services and maintains an active caseload.

Pay Rate : $75,000 per year.

Work Schedule : Monday Through Friday, 40 hours per week.

Benefits :

• Employer funded Medical, Dental, Basic Vision, Life and Disability insurance coverage for the employee.
• 401k with employer contribution without employee required contribution.
• 3 weeks paid vacation, paid sick leave, 13 paid holidays (11 scheduled and 2 floating holidays / personal days).
• Health savings account contribution by employer, Flexible Spending Account, Commuter benefits and more!

Responsibilities :

• Oversee the day-to-day operation of the program. Provide collaborative monitoring and support to Case Managers. Establish work priorities, ensure deadlines are met and in accordance with program and contract policies and procedures.
• Assign, schedule, direct and layout work of staff ensuring equitable caseload distribution. Troubleshoot and resolve complex and escalated problems.
• Coordinate program functions with appropriate agencies and departments to accomplish program activities. Promote the program to outside organizations.

Represent the program at meetings.

• Provide direct case management services and maintain an active caseload.
• Advise staff, program participants, and / or the public regarding program policies and activities.
• Order, maintain, and invoice resources, supplies, and contracts necessary for operations.
• Investigate accidents, incidents, and complaints. Document and file reports. Follow-up on each incident.
• Develop a collaborative and effective team in a healthy work environment. Supervise, train and evaluate assigned employees.
• Gather, collate, and organize program data; prepare reports. Code and approve invoices.
• Maintain quality control, legal and contractual compliance with local, state, and federal regulations, funding contracts, and Sound Generations policies.
• Perform the work of lower classified positions including working as a Case Manager.

Requirements :

• Bachelors Degree OR Equivalent.
• Three (3) years related experience.

Sound Generations is an equal opportunity employer, and we value our diverse workforce. We welcome everyone who is interested in serving our local communities.

Please contact our HR Team at hr@soundgenerations.org for help with accommodations or if you have any questions.

HOW do I Apply?

Please visit : https : / / soundgenerations.org / careers /

Compensation details : 75000-75000 Yearly Salary

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