Senior Manager Customer Service
A company is looking for a Senior Manager of Customer Service.Key Responsibilities : Spearhead strategy and execution for the Customer Success team to deliver exceptional support and customer satisfactionCollaborate with cross-functional teams to advocate for customer needs and enhance the product experienceIdentify opportunities to streamline processes, optimize resources, and drive continuous improvements in service deliveryRequired Qualifications : 10+ years experience managing Contact Center Technical support teams for consumer products10+ years experience managing Customer Success teams within a tech company for consumer productsApplied experience with CSAT methodologies and methodsExperience with Salesforce Service Cloud and other related toolsExperience with Excel or Tableau at an intermediate level
Tax Senior Manager - Private Client Services
EisnerAmper is seeking a Tax Senior Manager to join the Private Client Services (PCS) practice. The individual will collaborate closely with Partners in an entrepreneurial environment that values exceptional client service and tax expertise. Responsible for overseeing tax planning and compliance fun...
Senior Manager Customer Experience
A company is looking for a Senior Manager of Customer Experience. Key Responsibilities:Establish the north star for the customer support teams and develop a unique team culture aligned with the company's overall cultureBe accountable for key agent service and satisfaction metricsProactively identify...
Senior Manager, Business Tax Services (Corporate)
KPMG is currently seeking a Senior Manager to join our. Provide tax compliance and advisory services to corporations and partnerships for a variety of clients from Fortune 100 to emerging businesses. Advise clients and be responsible for delivering high quality tax service and advice. Bachelor's deg...
Senior Customer Service Representative
Customer Service Representative to provide exceptional service to Financial Professionals and their clients. ...
Tax Senior Manager - Business Tax Services - Investment Management - Private Wealth (Central Region Office Locations)
As a Tax Senior Manager in our Private Wealth Tax practice, you will perform high-level reviews of tax research of individual, fiduciary, partnership, closely-held corporations, estate, and gift work papers and tax returns, as well prepare and lead client meetings on compliance and consulting projec...
Cybersecurity Engineering Senior Manager SIEM
Senior Managers are focused on developing and driving security strategies, and policies/standards, ensuring the effectiveness of solutions and providing security-focused consultative services to the organization. We are seeking an experienced Cybersecurity Senior Manager to lead our organization’s e...
Data Analytics & Technologies Senior Manager - Healthcare, Pharma & Life Sciences
As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. SummaryA career within Data and Analytics services will provide you with the opportunity to help organisations uncover enterprise insights and drive business re...
Customer Service - Self Storage Manager
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess cust...
Insurance Call Center Customer Service Manager
MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to support complex business process outsourcing accounts. Customer Service Managers are responsible for overseeing the day to day operations of call center insurance a...
Forensics and Litigation Services Senior Manager or Director
Weaver seeks a Senior Manager or Director to join our growing Forensic and Litigation Services practice to help grow the personal injury practice. Our team provides services and expertise in forensic investigations, dispute resolution and litigation support services for Fortune 100 clients. The Seni...