Director of Operations Training

The Director of Operations Training at Sono Bello is crucial for ensuring the effectiveness of clinical support and training across existing and new centers.

This role demands a strategic thinker with a passion for team development, best practice implementation, and adherence to policies and procedures.

You will oversee performance measures to assess team success and impact.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Advocate for clinical training integration within the organization.
• Provide leadership and development for managers and clinical trainers.
• Develop best practices for aligning medical and business leadership.
• Maintain and establish top-tier training practices and programs.
• Conduct strategic capacity planning to optimize training processes.
• Establish benchmarks and metrics for measuring training success.
• Communicate effectively with stakeholders about training initiatives.
• Oversee and optimize training and onboarding plans.
• Ensure compliance with policies and procedures.
• Conduct needs analysis to determine departmental requirements.
• Develop plans and reports to showcase departmental work.

RESOURCE DEPLOYEMENT :

• Prioritize resource allocation aligned with senior leadership.
• Manage conflicts related to resource allocation.
• Develop a communication plan with field leadership.
• Ensure trainers are supported with follow-up plans for success.

TRAINING CONTENT :

• Ensure quality, consistency, and ease of access for training content.
• Refresh and update content as necessary.
• Collaborate with senior leadership to justify investments in training infrastructure.

ADDITIONAL RESPONSIBILITES :

• Oversee best practices in training across existing and new centers.
• Develop team members and attract top talent.
• Create scorecards to measure team impact and resource utilization.
• Provide support to other Clinical TMX team members as needed.

EDUCATION, EXPERIENCE, AND SKILL REQUIRED :

• Preference given to leaders with medical organization leadership experience.
• 3-5 years in medical leadership roles -or-
• 5-7 years in operations leadership in distributed location businesses.
• Experience in problem-solving and program implementation.
• Willingness to work on Medical Policy Development, Compliance, and Clinical Training / Education.
• Experience with Joint Commissions, AAAASF, or AAAHC accreditation is beneficial.
• Passion for developing people and teams.
• Strong relationship-building skills.
• Effective trainer with excellent communication skills.
• Strategic planning abilities.
• Empathy, transparency, and bias for action.
• Proficiency in MS Office Suite and basic computer skills.

TRAVEL REQUIREMENT :

This role requires up to 50-75% travel based on business needs.

COMPENSTATION :

At Sono Bello, we believe that our team members are the keys to our success. The compensation range for this role is $135,000 - $165,000 Base + Bonus, depending on experience.

BENEFITS :

Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.#L1-MW1