Customer service Representative

Now hiring a Customer Service Representative for our waste management client in Fort Collins, CO!

Pay : $20-$21 / hr

Hours : 8am-5pm, M-F

Location : Fort Collins, CO (100% onsite)

Position Type : Temp to hire

Responsibilities

• Coordinate and utilize drivers, trucks, and containers to create capacity, maximize productivity, and ensure prompt, courteous, and efficient service to all customers
• Create, implement, and problem solve daily route information with drivers and customers to create the most efficient process
• Quickly and proactively resolve logistics issues that arise
• Assist customers with any questions or concerns they have
• Review product supply and demand reports and populate the inventory management report
• Update and input route information into computer system
• Collect daily onsite information and update the inventory log
• Assist Dispatchers by responding to customer and driver complaints and inquiries
• Maintain and process operations information (e.g., vehicle maintenance, accounting, and route sheets)
• Distribute, collect, and review route sheets for proper billing and productivity reports
• Assist in generative monthly productivity reports
• Assist with other assigned duties

Qualifications

• HS Diploma or GED
• Office, operations, and / or logistics experience
• Outstanding customer service skills and friendly demeanor
• Comfortable constantly being on the phone
• Strong computer skills (MS Office Suite)
• Excellent written and verbal communication skills
• Reliability / dependability

Why Apply?

• Weekly pay with Kelly
• Access to outstanding Kelly perks and benefits (visit mykelly.us to learn more)

Apply now for immediate consideration!

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As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.

As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity.

It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world.

Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities.

At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center.

Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.