ROLE DESCRIPTION :
As an Account Manager for Sean McCarthy Agency, Inc, you are vital to our daily business operations and customers’ success.
You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
You improve the lives of our customers by proactively marketing relevant products and services.
Our office is a modern, professional and casual environment. We value our team and are looking to add a positive, reliable, and enthusiastic person to fill that role.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS :
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
BENEFITS :
- Paid time off (7+holidays and personal / sick days)
- Salary plus commission / bonus
- Limited remote work
- 401(k) matching
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