Description
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Four Seasons Hotel New York is seeking an experienced Director of Food & Beverage with a passion for excellence and great enthusiasm in providing exceptional service standards.
Responsibilities include :
- Directing and controlling the activities of all F&B departments and ensure the application of the Four Seasons quality standards, policies and procedures.
- Performing the necessary controls in all areas of the F&B Department to ensure that quality standards are met.
- To prepare and conduct annual performance reviews in accordance with hotel policy and to inform management of any developments within the department.
- Participate in the development of the team through personalized monitoring of each member of his or her team and by proposing training actions to improve individual performance.
- Conducting recruitment interviews according to the Four Seasons Quality Criteria and conducting our "Evolve Interview Guide" to ensure that staff are well informed about the department's objectives and hotel policies.
- To monitor the proper management of the Division's payroll.
- Regularly monitor the F&B teams to ensure that none of the F&B departments are in difficulty.
- To establish rational annual income and expenditure plans for the F&B.
- Concentrate efforts on maximizing the Department's profit and controlling costs.
- Contribute to the development of the hotel's annual marketing plan, taking advantage of all Departments to increase revenue and improve the hotel's image.
- Work closely with the General Management and Chefs to design the cards / menus.
- Communicate with all Departments of the hotel on business fluctuations and developments, special guests and groups.
- To develop excellent relationships with guests, regulars and group contacts in order to provide a quality and personalized service to the clientele.
- To be present in the operations and to position oneself as an interlocutor of choice.
- To provide a personalized follow-up for each client during their stay. Ensure that there is attention in the room every day and that all customer requests are followed up.
- To be an ambassador of the Four Seasons philosophy and ensure that it is understood and respected by all.
Some of the Benefits Four Seasons Hotel New York employees enjoy are :
- Salary Range : $175K - $190K
- Eligible for Performance Base Annual Incentive Plan
- 401k participation with company matching program
- Competitive Medical, Dental and Life Insurance Packages
- Complimentary Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
- Complimentary Employee Meals
- Pre-tax Commuter Program
Schedule & Hours :
- This is a full time position.
- A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.
Learn more about what it is like to work at Four Seasons New York :
Applicants will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website -
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
To access the 'EEOC is The Law' Information poster please visit this website -
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