General Summary of Position
Performs diversified administrative duties related to department Management team and / or physicians.
Primary Duties and Responsibilities
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards.
Complies with governmental and accreditation regulations.
Provides clerical assistance, including opening and distributing office mail, maintaining staff schedules and vacation logs and / or other material, supporting and assisting the management team and providers.
May assist with licensing and credentialing process. Assists with preparation of presentations and other related documents.
- Answers telephones, routes callers, takes messages, and provides routine information to callers.
- Orders and maintains inventory of supplies and assists in the care and maintenance of equipment, according to established protocols to ensure supplies are available within cost effective guidelines.
- Schedules meetings to include identifying meeting location, ordering food, coordinating and producing the agenda. May arrange WebEx capability if needed.
Prepares meeting minutes, logs and materials and distributes in a timely manner.
Provides data entry support, typing and transcription as needed. Maintains accurate filing system to ensure timely retrieval of information.
Prints, makes copies of materials as needed. Schedules appointments and follows up as needed.
- Provides administrative support for routine or special projects and tasks as assigned, which may include gathering and assisting in compiling financial or statistical data.
- Schedules supervisor's appointments and assists in maintaining and updating daily calendar of assigned staff. May coordinate travel arrangements including flight, hotel accommodations, conference registration, itineraries and expense reimbursements.
- Types memoranda, policies, committee minutes, manuals, letters, forms, procedures, and other documents as directed. Initiates other documents and correspondence as appropriate.
- May provide back-up support to other office staff by performing their job responsibilities when required to ensure office procedures run smoothly.
- Participates in meetings and on committees and represents the department and MedStar in outreach efforts. Participates in multi-disciplinary quality and service improvement teams where needed or identified.
Minimum Qualifications
Education
- High School Diploma or GED required or
- equivalent required and
- business courses required and
- Associate's degree preferred or
- administrative / secretarial training preferred and
- CONSIDERATION WILL BE GIVEN TO AN APPROPRIATE COMBINATION OF EDUCATION / TRAINING AND EXPERIENCE. required
Experience
1-2 years 2 years clerical / office experience preferably in a healthcare setting supporting a leader / administrative function required
Knowledge, Skills, and Abilities
- Transcription and typing skills.
- Demonstrated proficiency in the use of word processing, spreadsheet, and presentation software applications in a Windows environment.
- High level of professional verbal and written communication skills.
- Excellent interpersonal communication and customer service skills, and good telephone etiquette.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.
We live up to this promise through :
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research.
Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation.
As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team.
Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities.
It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.
MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws.
If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.