General Manager

Job Description

Job Description

Description :

Are you a leader who drives intentional acts of kindness with the goal of enhancing the world through personal connection and purposeful action?

We prioritize excellence, inclusiveness, and integrity, and we are looking for individuals who demonstrate these values.

If that sounds like you, we invite you to apply for the position!

The General Manager holds primary responsibility for the location and the entire team at that location, managing the business proactively so that possible impediments to the location’s success can be dealt with before they affect revenue, profitability, employee satisfaction and customer service.

Responsibilities (include but are not limited to the following) :

Financials :

• Be accountable for the profitability and growth of the location - daily, weekly, monthly, and quarterly.
• Create revenue and profitability projections and an annual budget and be able to identify variances.
• Oversee the procurement process including retail and back bar ordering, inventory management, and merchandising.

Brand Standards :

• Maintain the milk + honey brand facility standards through oversight of all maintenance and improvement projects.
• Maintain the milk + honey brand service standards through regular and comprehensive evaluations and action plans.

Human Resources :

• Mentor and develop the staff, providing clear and reachable goals, reviews and regular coaching.
• Collaborate with HQ HR Department to ensure that company and location policies and procedures are compliant with regulations, financially responsible, and in the best interests of our employees.

Vision & Growth :

Develop and maintain a comprehensive marketing calendar for your location, including location specific advertising and marketing campaigns, seasonal promotions and special events.

milk + honey offers the following benefits :

• Competitive compensation plan
• Affordable Health, Dental and Vision plans after 30 days of employment (for qualifying employment status)
• Paid Time Off upon hire (for qualifying employment status)
• Matching 401k plan (for qualifying employment status)
• Company paid Basic Life / AD&D
• Internal growth + mobility
• Self Care Perk
• Hyper-clean environment and products free of harsh toxins
• Generous discounts on Spa, Salon, and medSPA treatments and products (based on location availability)
• Training opportunities and continuing education
• Gold’s Gym Discount (TX + CA)
• Return-to-Work bonus for new parents following Maternity Leave (for qualifying employment status)
• Paid volunteer time off opportunities

Why You’ll Love it Here :

• Embrace Kindness : Work in a supportive environment where your well-being and the well-being of our guest come first.
• Foster Connection : Build deep, meaningful relationships with guests and team members while creating stunning looks that boost confidence.
• Integrity at Every Turn : Deliver high-quality services that you can be proud of, knowing that we hold ourselves to the highest ethical standards.
• Celebrate Inclusiveness : Join a diverse team where everyone’s unique style and perspective are celebrated.
• Pursue Excellence : Thrive in a space where ongoing education, creativity, and personal growth are at the heart of everything we do.

Requirements :

• 5+ years of overseeing a team of 50+ people
• Bachelor’s Degree or equivalent
• Demonstrated ability to respond calmly and with clarity in high-pressure situations
• Must be a self-starter and driver for the location, possess the ability to work autonomously and with a team
14 days ago