Elbow Support Coordinator
Job Title : Elbow Support Coordinator (Onsite)
Location : Yonkers, NY Pay : 40-50 / hr
Please include Linkedin on your resume*
Description :
Our At Elbow Support provides hands-on assistance to clinicians during the transition to new systems and workflows. This service focuses on change management, ensuring that healthcare professionals receive real-time guidance, training, and troubleshooting as they adapt to new digital tools and processes.
This approach helps to minimize disruption, increase adoption rates, and ensure a smooth, efficient transition across the health system
Duties :
Train front desk staff on how to confirm patient insurance information was uploaded.
Show pts how to sign up for MyChart / PreCheck-In / Upload insurance card / opt in for SMS.
Ensure on time delivery and support to meet client requirements per product and project specifications. Manage all the team activities;
ensuring 100% achievement of SLAs.
Understand and analyse business and technical specifications and requirements, as well as the impact to product / application / system
Create innovative solutions to meet support needs of our customers
Plan and implement User Success team's defined and evolving processes
Analyse and determine what behaviour and patterns make customers successful
Drive all technical and functional issues towards closure.
Coordinate with L3 support for application bugs and enhancement requirements.
Mentor / train junior product associates
An escalation point for internal and external customers on all items related to Production Support
Responsible for building and maintaining up-to-date product documentation and knowledge base
Respond to user inquires through various communication channels including phone, email, chat, etc.
Answer questions regarding how to use the product and tool features to accomplish their specific tasks or milestones.
Lead the associates and own the quality and timeliness of their work.
Qualifications : Change Management
Change Management
At elbow onsite support
Adoption and process change
At Elbow Support Change Management Coordinator-Business Process Coordinator
Plans, manages and controls activities of team that provides operational support for a business segment/group/team. ...
At Elbow Support Change Management Coordinator-Business Process Coordinator: 24-02249
Our client is seeking an experienced At-The-Elbow Support specialist focused on change management and digital transition in healthcare settings. The role involves hands-on support and training for healthcare professionals to ensure smooth adoption of new systems and workflows, minimizing disruption ...
Project Coordinator - Public Realm
In the role of Project Coordinator, the candidate will collaborate internally with other DOT units and externally with other city agencies such as the Department of Parks and Recreation to assess capital needs and evaluate existing project lists. Public Realms Planning Team assists with developing t...
Desktop Support Technician
Extensive desktop skills in support of standard applications. Extensive end user support experience. ...
Desktop Support Engineer
Support any Crisis Management activity as per the plan and responsibilities mentioned for Support track and as may be required by other track. Refresh PC support with individual user. Monthly performance reporting IT Induction of new users VIP Support (when a country has an IBA)Advance forecasting a...
Administrative Assistant - One Medical
The OpportunityAs an Administrative Assistant (Internally known as a Member Support Specialist) you will be an ambassador for patients in office, with a mastery of human connection and a strong drive for service. ...
Sales Coordinator
This position will assist the Sales Department in achieving financial objectives through use and knowledge of software applications, maintenance and management of all sales-related client and corporate information records including those on the Internet – potential and existing, and sales/revenue an...
Senior Administrative Coordinator
Implements a highly organized and efficient administrative workflow, Identifying, developing and/or supporting administrative process improvements. Proactively works collaboratively with other administrative coordinators to ensure coverage at all times. Regeneron's Global Patient Safety department i...
Sales Experience Coordinator, NYC Center
Work with the NYC Center Leader and Sales Experience Coordinator, to coordinate events, including invitations, food/beverage arrangements, and all aspects of event planning and execution. The coordinator will serve as ambassador of the facility and facilitate customer and event operations as well as...
Customer Service Hazmat Coordinator
Liberty Global Logistics is a New York-based logistics company. The Customer Service Hazmat Coordinator will manage the terminal operations and documentation processes for all international & domestic cargo shipments utilizing various modes of transport for a dynamic organization. Coordinate with th...