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Customer Launch Manager
VirtualVocationsRochester, New York, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Customer Launch Manager with FinOps expertise.
Key Responsibilities
Manage the end-to-end onboarding process for new customers, ensuring a positive first impression
Support customers with technical setup and integrations to ensure smooth onboarding
Collaborate with cross-functional teams to enhance onboarding processes and customer experience
Required Qualifications
Strong familiarity with FinOps, particularly in hyperscale cloud environments
Experience in customer-facing roles with the ability to explain technical concepts clearly
Organized project management skills, capable of handling multiple customers and timelines
Proficiency with spreadsheets and comfort working with financial and usage data
Proactive mindset suited for a fast-paced, high-growth startup environment
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Launch Manager • Rochester, New York, United States
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