Supportive Housing Program Director

Organization Background

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Aeon is a nonprofit developer, owner and manager of quality, affordable homes in the Twin Cities. Since 1986, the award-winning nonprofit has built or renovated 5,900 apartments and townhomes.

These homes provide stability to thousands of people each year. At Aeon, we believe everyone deserves a home. But the threat of homelessness is real.

Too many people are struggling to make ends meet. One illness, one day without work, one family emergency, could leave them with nowhere else to go.

Together, we will act boldly to create and preserve quality, affordable homes for those who need them most. With Aeon, you'll discover hard work that's worth it.

Learn more about Aeon at www.aeon.org.

Position Summary

Aeon is seeking an exceptional nonprofit leader committed to working in and with supportive housing communities. This culturally competent professional will be a key member of Aeon's team, serving as a cross-functional leader within Property Operations and Resident Services.

The Supportive Housing Program Director will uphold high standards of excellence through strong resident relationships, resourceful management, intentional staff mentorship, and dedication to Aeon's mission and values.

The Supportive Housing Program Director reports to the Chief Policy and Partnerships Officer.

Essential functions include, but are not limited to :

Leadership & Management

• Lead, develop, and manage on-site personnel across multiple supportive housing properties.
• Foster a culture of collaboration and inclusivity among staff and residents.
• Regular engagement with senior Property Operations leadership to maintain best in class property performance.

Program Development

• Maintain strong working relationships with Aeon management peers and internal teams.
• Engage regularly with senior Property Operations leadership to align goals and initiatives.
• Build and nurture partnerships with external stakeholders to enhance program delivery and impact.

Operational Excellence

• Implement, evaluate, and continually improve practices for efficient and effective financial operations.
• Develop and execute strategies to enhance resident services and program offerings.
• Monitor and report on program outcomes and impact, ensuring alignment with Aeon's mission and values.

Skills & Qualifications

We are seeking candidates with a track record of building strong, mutually beneficial relationships and achieving results through empowering and effectively supporting people and teams.

The candidate will also possess proven success with leading, supervising and mentoring on-site management staff as well as excellent interpersonal, management, and conflict resolution skills.

They should be a resourceful problem solver with attention to detail and a seeker of excellence who values results, hard work, customer service and teamwork.

Above all, the candidate must have a strong belief in the mission and values of Aeon and in the people and neighborhoods it serves.

In addition, we are looking to identify the following :

• Experience working with supportive housing programs or with homeless service delivery systems.
• Minimum of 3-5 years' experience in project management as a senior level manager or director.
• Working knowledge of federally and / or state assisted housing regulations.
• Proven success in staff development, leadership and mentoring.
• Candidate must possess proven abilities in broad financial analysis, budgeting and reforecasting with attention-to-detail and follow-through.
• Must excel in interpersonal interactions in a manner that is culturally responsive, ensuring consideration for differing needs and expectations of residents, staff, vendors, community members, etc.
• Results-oriented with demonstrated success balancing all business considerations.
• Must have a commitment to learning and participating in Aeon's diversity, equity, and inclusion efforts.
• Must have valid driver's license, vehicle and vehicle insurance.
• Physical Requirements :
• Ability to sit and stand for extended periods of time.
• Ability to complete tours between properties including but not limited to inspecting grounds, hallways, stairwells, and apartment homes.
• Ability to file, open and close file drawers, and enter data into a computer for extended periods of time.
• Ability to withstand external weather conditions.

Compensation & Location Information

Compensation is commensurate with experience. Aeon offers an impressive benefits package which includes medical, dental, vision, life insurance, short-term and long-term disability, retirement plan, generous paid time off and an employee assistance program.

This position requires regular on-site work at properties. Aeon's properties are primarily located in the Twin Cities metropolitan area.

The candidate will be required to travel to and from Aeon properties for urgent or unplanned matters and for regularly planned on-site visits, trainings, and meetings.

If you are interested in applying for this position please visit : https : / / aeonmn.applicantpro.com / jobs / 3456011

Position is open until filled.

Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply.

Aeon is an Equal Opportunity / Affirmative Action Employer

Employees and residents are encouraged to apply.

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