DESKTOP ENGINEER

MANATT, PHELPS & PHILLIPS LLP is one of the nation's premier law and consulting firms known for quality and extraordinary commitment to clients & integrated, relationship-based services.

We are notably progressive and entrepreneurial and are deeply committed to diversity, public service, and excellence in all we do.

We currently have an opportunity for a Microsoft Desktop Engineer who has extensive experience with Microsoft Windows migrations and endpoint management.

This position in addition to managing SCCM, will be the part of the team responsible for many key software systems (such as Intune, TEAMS, Exchange, AD, OneDrive, M365).

Manatt's fleet is about 1000 user endpoints and 600 servers across two physical data centers and a cloud environment.

Essential functions include :

• Build and maintain the Firm's Autopilot provisioning process
• Deployment of software to user computers via SCCM and Intune
• Manage the Manatt imaging, from build to deployment and ongoing maintenance.
• Responsibility for all firm deployments to endpoints, packaging new software and deploying updates to existing installed applications.
• Manage and maintain configuration manager, the primary SCCM server and all distribution points.
• Monthly Security patching endpoints using WSUS, for both users' computers and servers.
• Manage device enrollment in Intune for computers.
• Use Intune as the MDM for mobile phones and support application deployment for approved mobile apps.
• Ability to write and execute scripts for things like updates to AD and profile build after first time log-in.

Experience

• 5+ years' experience in Windows Operating Systems and Migrations
• 5+ years' experience configuring and Managing MS teams, OneDrive, and O365 applications.
• Active directory and ancillary technologies such as, DHCP, DNS, GPO, Sites and Services, Logon Scripts, etc.
• An understanding of the differences between on premise and cloud-based server / software implementations.
• Setting up and maintaining Azure AD sync.
• Using Intune (or other MDM) to manage mobile devices and endpoints.
• Configuring and administering Single Sign on and Multiple Factor Authentication systems (Okta & Azure a plus)
• Experience with email related technologies such as archiving, antispam, backups, SMTP tracking logs, etc.
• Configuring conditional access policies for Exchange On-Line, Teams, OneDrive, and O365 applications.

Basic Qualifications :

• Experience planning, implementing, and troubleshooting : MS O365Teams, Azure, Exchange Online, and TEAMS.
• Active directory domain service.
• understanding Azure bases PaaS and IaaS.
• Scripting experience using PowerShell.
• Provide Tier 3 support for escalated desktop issues in relation to application deployment
• Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices
• Certifications preferred (e.g., Windows, Microsoft Endpoint Manager, SCCM / MCSE)
• Follow proper escalation, communications, and change management policies for production system problems
• Must be able to work in a team environment with other systems administrators as well as work with other computer / facility support organizations and work well multi-tasking various related efforts
• Must have good communications skills, both written and verbal and will be responsible for documentation of all aspects of various system installation and configuration efforts step-by-step

EEO / AA EMPLOYER / Veterans / Disabled

Manatt is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic protected under applicable federal, state, or local law.

Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

IMPORTANT : If the Government cannot confirm that you are authorized to work, this employer is required to provide you written instructions and an opportunity to contact SSA and / or DHS before taking adverse action against you, including terminating your employment.

Employers may not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9.

In order to determine whether Form I-9 documentation is valid, this employer uses E-Verify's photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.

S. Citizenship and Immigration Services' (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD : 1-800-237-2515).