Guest Service Representative - 1st and 2nd Shift
Job Description
Job Description
We are looking for a customer-focused Guest Service Representative / 1st and 2nd Shift to join our team! You are the face of our hotel and provide the first impression the guest receives.
As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.
The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests.
If you are a people person with a passion for providing exceptional customer service, we want to meet you!
Responsibilities
- Greet every guest with a smile
- Assist guests with the registration process
- Answer phone calls and take messages accurately
- Anticipate the needs of guests and build rapport
- Respond to guest concerns and resolve them appropriately, escalating to management when necessary
- Maintain accurate records of registration and payment information
- Ensure compliance with health and quality standards
Qualifications
- High School Diploma / GED required
- Familiarity with hospitality industry standards
- Knowledge of front desk operations and procedures
- Proficient in English; knowledge of other languages is a plus
- Ability to use tact and understanding when dealing with a variety of customer service issues, including stressful and highly emotional situations
- Ability to demonstrate genuine care for customers and employees
- Ability to work in a fast-paced environment
Service Sales Representative - First Aid and Safety
Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers’ image and help keep their facilities and employees clean, safe and looking their best. ...
Admissions Specialist - (Onsite) (Fri - Mon, 1st Shift)
This position will interact directly with potential clients and/or their family members as well as new and existing referral sources and other internal Bradford stakeholders to facilitate the pre-admission process. Create a strong first impression of Bradford Health Services to prospective clients, ...
Member Services Representative Saturday and Sunday afternoon
Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Exceptional customer service skills; able to interact in a positive and professio...
Behavioral Health Technician - 2nd Shift
Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns. Bradford Health Services does not discriminate in employment on the...
RN Temp - Medical Service Line - 1st Shift - $50 Flat Rate
With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. From six cath labs...
Behavioral Health Technician - 1st Shift
Must maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns. Know and abide by the general provisions of 42 CFR Part2, “Confiden...
Investor Services Representative I (Evening Shift)
If you are a motivated and adaptable professional who is passionate about delivering outstanding customer service and aspires to advance your career in the financial services industry, we encourage you to apply through our careers page on the corporate website at. This position demands versatility a...
Admissions Specialist - (Onsite) (Fri - Mon, 2nd Shift)
This position will interact directly with potential clients and/or their family members as well as new and existing referral sources and other internal Bradford stakeholders to facilitate the pre-admission process. Create a strong first impression of Bradford Health Services to prospective clients, ...
RN Float Women & Children- FT- 1st Shift
Women and Children’s Float Pool provides nursing and tech support to clinical areas within Women and Children’s Hospital. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own...
Insurance Customer Service Representative
Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. Our office is expanding and we are lookin...