Product Solutions Manager

Leverage your problem-solving skills to thrive in a fast-paced environment and drive customer-centric strategies. As a leader in solutioning, collaborate closely with the Sales teams to deliver tailor-made product solutions that meet clients' needs.

As a Product Solutions Manager in Commercial Banking Digital Channels Solutions, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales.

You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams. Job responsibilities

• Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients' needs and objectives
• Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients' needs and current industry trends
• Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
• Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
• Functions as subject matter expert across digital channels, open banking, and emerging technologies integration solutions;

including API, host-host, web, SWIFT and mobile platforms.

• Work directly with Treasury Sales and clients to understand holistic business problems and requirements and deliver efficient and effective multi-channel technical integration recommendations and solutions.
• Attend and contribute subject matter expertise and thought leadership to client roundtables and strategy white-boarding and workshops as required.
• Support Sales in responding to complex RFPs and non-standard information requests.
• Support Sales in delivering product demos and best and final solution presentations (over web, phone, or in-person)
• Provide training and support to Sales and business partners on new product / channel capabilities.
• Provide market feedback to Product Managers including new functionality needs and competitive landscape information. Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products
• Extensive experience working in a sales cycle and engaging with clients on a regular basis
• Experience modifying preconfigured solutions to meet complex problems
• Demonstrated prior experience working in a highly matrixed and complex organization
• Strong payments industry knowledge, specifically of wholesale payments products (Payments, Receivables, Liquidity, Foreign Exchange, Merchant Services) and solid experience of related digital channels, open banking, and emerging technologies product sets, including API, host-host, SWIFT, internet and mobile.
• Expertise and experience in latest technical standards across payments and cash management domains (e.g., JSON, ISO 20022, SWIFT, etc.)
• Knowledge of Finance (ERP), Treasury Management Systems (TMS) and other Fintech platforms in the corporate banking space
• Strong executive management presentation skills and experience leading technology demonstrations, including ability to pitch at the CFO level.
• Ability to understand, evaluate and articulate customer needs and turn requirements into actionable solutions.
• Driver of strong working relationships with clients, colleagues, and cross-functional partners
• Excellent organizational, time management and planning skills. Preferred qualifications, capabilities, and skills
• Highly motivated individual with strong business & technical background and excellent problem solving & communication skills.
• Minimum 5 years of experience of Treasury, Cash Management, or technical Product management-oriented roles with specific emphasis on Treasury and Finance related landscapes
• Working knowledge of legacy, on-premises and latest cloud variants of SAP and Oracle ERP platforms (finance and treasury applications context) preferred JPMorgan Chase & Co.

one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase is an Equal Opportunity Employer, including Disability / Veterans Base Pay / Salary New York,NY $117,800.00 - $185,000.00 / year