The IHOP Restaurant Manager reports directly to their General Manager. The manager directly supervises IHOP restaurant's employees.
His or her primary responsibilities include managing operations in the front and back of the house with a high concentration on profitability and sales growth, while constantly maintaining IHOP's standards of quality and service.
Responsibilities include :
- Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by the current IHOP Standard Operating Procedures (SOP) and the restaurant's current operations plan
- Developing and maintaining professional functional working relationship with restaurant hourly employees and the franchisee organization
- Managing the restaurant floor, focusing on regular contact with guests.
Handling guest complaints in a professional and timely manner, making sure that the frequency of complaints is within acceptable limits.
- Ensuring that employee recruitment and training, operations, food preparation, food safety and sanitation, and security practices are in compliance with SOP in these areas.
- Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
- Completing all required reports and paperwork accurately and on time.
Maintaining personnel files with appropriate employment and legal documents.
Available to work days, nights and weekends
Benefits : Competitive Pay
Competitive Pay
Bonus program
Health and dental
Paid Training
Real Advancement Opportunities
Requirements :
- High school diploma or equivalent experience
- Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals;
ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
- Basic computer skills including Email, MS Excel, MS Word is a plus
- The above is not an all-inclusive job description.
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more.
And no matter what menu items they order, there’s one ingredient that’s always constant a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties.
In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile.
Bojangles Assistant General Manager (Asistente de Gerente General) - Columbia, SC - 392
Assistant General Managers work with the General Manager to develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centric culture. Benefits of Being an Assistant General Manager at Bojangles:. Assistant General Managers lead our teams in ...
Restaurant General Manager B
As a Restaurant General Manager, you are the leader of a multi-million dollar business with total operational and financial responsibility for an individual unit. Performs hands-on work to train employees, respond to guest needs and model appropriate behaviors within the restaurant. ...
Restaurant Kitchen Manager
Kitchen Manager - Applebee’s. Applebee’s Neighborhood Grill + Bar/Thrive Restaurant Group. Hospitality Manager to join our team and help love people with food in the neighborhoods we serve. Free & confidential Employee Assistance Program for Managers AND their families, including dra...
Restaurant Assistant General Manager
Assistant General Manager – Casual Dining Restaurant, Columbia, SC. The Assistant General Manager in Columbia, SC will play a critical role in managing our restaurant operations. Assist the General Manager in all aspects of restaurant operations, including front-of-house and back-of-house. We ...
Manager In Training
A Restaurant Assistant Manager reports directly to the Restaurant General Manager. The primary responsibilities of the Assistant General Manager include directly supervising the restaurant employees, managing operations in the front and back of the house with a high concentration on profitability, s...
Restaurant General Manager
You will lead a restaurant team in a fun, flexible work environment. Many General Managers have gone on to become Directors of Operations and beyond! You will improve on the skills you have, and we’ll teach you some new ones too. ...
Bojangles Assistant General Manager - Columbia, SC - 848
Assistant General Managers work with the General Manager to develop and lead a team that drives traffic, sales, and profitability in our restaurants, by maintaining a customer centric culture. Benefits of Being an Assistant General Manager at Bojangles:. Assistant General Managers lead our teams in ...
Restaurant Manager
RESTAURANT MANAGERS / ASSISTANT MANAGERS. In this RM role, you will manage restaurant front of house / service teams along with assistant manager roles and duties working as a member of the restaurant management (AM) team. Old Chicago Pizza (OCP) is a well established, full service restaur...
Restaurant Manager
In restaurant management, you’ll be helping make sure our restaurant runs smoothly. Maurice's Piggie Park is a family-owned South Carolina corporation with over 70 years in the restaurant business. Restaurant experience is a plus, and we will train across all aspects of the position, with exciting o...
Restaurant Manager
We are currently hiring Managers who hold our same highstandards of quality and customer service. Responsibilities are to assist the GM in managing the daily operationsof a Wendy’s restaurant, to participate in the achievement of store objectivesand to assist in interviewing recommending, selecting ...