Job Description
Job Description
Robert Half is in search of a dedicated Customer Service Representative based in Portland, Oregon. The role primarily involves managing client relations, data management, and generating reports in a customer service environment.
This position offers a short-term contract employment opportunity and will be a crucial part of the client facing team, playing a significant part in ensuring customer satisfaction and data accuracy.
Responsibilities :
- Monitoring testing and validation statuses on vital software systems.
- Generating and issuing reports, using proprietary software tools to check information against client submissions and standards
- Coordinating with the other departments on client invoicing
- Providing exceptional customer service, responding to client inquiries, and maintaining utmost confidentiality
- Keeping and maintaining client files and records of communications
- Identifying and reporting formatting and data tracking issues to supervisors
- Willingness to support other customer service roles as needed
- Must have a minimum of 1 year of experience in a Customer Service Representative role or similar
- Proficient in answering inbound calls with a focus on resolving customer queries efficiently
- Experience with data entry tasks, ensuring accuracy and attention to detail
- Proficiency in email correspondence, demonstrating excellent written communication skills
- Knowledge of Microsoft Excel and Microsoft Word is essential
- Experience in data management, including organizing, storing, and retrieving data as required
- Ability to work in a team environment and interact with all levels of management
- Excellent problem-solving skills with a proactive approach to finding solutions
- Must have strong organizational skills and ability to multitask
Apply online today!
Customer Service Representative
You will work alongside our Service Manager and Service Technicians, provide quick responses to all incoming calls and emails related to service, workmanship, customer concerns, and new requests for service. You will assist the Service Manager with troubleshooting customer sites, service tasks, and ...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative
Customer Service Representative. LHH Recruitment is seeking a dedicated Customer Service Representative to join our global client's team in Portland, Oregon. Provide prompt and courteous customer service via email, addressing any questions or concerns. Collaborate with team members to improve proces...
Customer Service Representative
Customer Service Representative. LHH Recruitment is seeking a dedicated Customer Service Representative to join our global client's team in Portland, Oregon. Provide prompt and courteous customer service via email, addressing any questions or concerns. Collaborate with team members to improve proces...
Aviation Front Desk Customer Service Representative
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! Front Desk Customer Service Representative Responsibilities. Why You’ll Love This Aviation Front Desk Customer Service Representati...
Customer Service Representative - Urgently Hiring, PT Overnight Shift
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative
Brown & Associates seeks a Customer Service Representative for our team. Provide and take pride in providing excellent customer service. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The firm specializes in...
Customer Service Representative - State Farm Agent Team Member
Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As a State Farm team member for Anthony Kondos - State Farm Agent, you will build and develop ...
Customer Service Representative (Part-Time)
This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. This is an outdoor combination role, wh...
Customer Service Representative
Customer Service Representative . Customer Service and Relationship Management experience . Develop, maintain, and enhance customer relationships. Forward customer questions to Engineering for prompt responses. ...