義務與責任
- 為客戶提供出貨報價並依客戶要求設定出貨
- 處理大量的來電和來電
- 維護與營運商和客戶的關係
- 為客戶和營運商提供卓越的客戶服務
- 傾聽客戶需求並解決營運商問題並協助解決問題
- 協助管理目前客戶帳戶
- 優秀的多工處理能力以及電腦軟體程式的使用能力
- 成為其他員工尊敬的公司專業代表
工作要求
- 培養良好的書面和口頭溝通技巧
- 適應工作環境變化的能力
- 準確並能完成高品質的工作
- 可靠性
- 問題解決者 如有需要 可提供指導
- 能夠進行團隊合作並樂於接受他人的建議
- 願意學習並適應新的工作環境
- 為了成功地完成這項工作 個人應該具備資料庫軟體的知識 網路軟體 訂單處理系統 電子表格軟體 文字處理 Out-look 電子郵件和協作軟體 以及我們的內部軟體 將提供培訓
- 能夠應用常識理解來執行以書面 口頭或圖表形式提供的指示
資格
教育 / 經驗
- 至少需要高中文憑 有些大學喜歡但不是必要的
- 有Shipping Line物流經驗者佳
技能
- 能夠使用整數 共同分數和小數以所有測量單位進行計算
- 個性開朗 善於溝通
語言能力
- 能夠閱讀和理解簡單的說明 簡短的信件和備忘錄
- 能夠撰寫簡單的信件
- 能夠在一對一和小組情況下有效地向顧客 顧客和組織的其他員工呈現資訊
- 精通英語 馬來語和中文 口語和書面 優先語言
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