A company is looking for a Director of Customer Experience to oversee and optimize customer support operations.Key ResponsibilitiesLead the support team to deliver exceptional service for collectors and sellersEstablish KPIs and develop short-term and long-term support strategiesCollaborate with product and engineering teams to create scalable solutionsRequired Qualifications15+ years of experience in Customer Experience7+ years in a leadership role managing global teamsBachelor's degree in business administration, management, or a related fieldStrong understanding of contact center operations and customer service strategiesProficiency in customer service software, preferably Zendesk
Director of Brand Strategy & Experience
We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined...
Head of Customer Experience
A company is looking for a Head of Customer and Program Experience to oversee customer satisfaction and growth initiatives. ...
Director of Software Engineering, Customer Experience
The actual base pay offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of resid...
Director of Customer Support
A company is looking for a Director of Customer Support to lead the transition to a global service desk and enhance customer satisfaction. ...
Director of Sales- Animal Protein Experience
Proficient in CRM software and Microsoft Office Suite. Our company, a leading player in the Meat Manufacturing Industry, is seeking a dynamic and experienced Director of Sales with a Proven track record selling Animal Protein (Beef/Pork/Chicken). Minimum of 5 years of proven experience in B2B sales,...
Director of Customer Education
A company is looking for a Director of Customer Education & Support to lead the strategic vision and execution of professional learning and customer support functions. ...
EA to CEO (Board of Directors experience)
Vaco Los Angeles is working with a client in the Nonprofit/Entertainment industry who is looking for an Executive Assistant to the CEO and Board of Director support. Experience working with a Board of Directors is a must!. Over 3 years of EA and Board of Director support required for this opportunit...
Director, Customer Experience
The Director of Customer Experience will lead the charge in shaping and implementing our customer experience strategy, ensuring every interaction our customers have with our brand is delightful, seamless, and unforgettable. This role involves leading dynamic customer experience team(s) and working c...
Director of Sales- Animal Protein Experience
Proficient in CRM software and Microsoft Office Suite. Our company, a leading player in the Meat Manufacturing Industry, is seeking a dynamic and experienced Director of Sales with a Proven track record selling Animal Protein (Beef/Pork/Chicken). Minimum of 5 years of proven experience in B2B sales,...
Director of Customer Success - Los Angeles
Truleo is looking to hire a Director of Customer Success to help define and execute the strategy and business plan for our front-end operations. Drive the resolution of any escalation and continually update the customer of any escalation status. Truleo examines these interactions across proprietary ...