Why people LOVE working for this company!
Our Client offers a family environment, contemporary Italian flare, traditional Italian flavors infused with modern flare, employees are treated like family.
Position Overview & Responsibilities
- Oversee and ensure the highest possible levels of Guest Service
- Weekly service audits of servers and hosts
- Hiring servers, hosts and guest assistants with GM approval
- Monthly training class, training materials, follow schedules and tests.
- Classroom and follow shift trainers identified with GM approval
- Training progress & recap of each individual during & after training
- Weekly schedules reviewed and posted by appropriate times, server, host, & guest assistant
- Maintains uniforms standards, server, host, & guest assistant
- Weekly service pre-shift topics presented to management team in weekly meeting
Position Requirements
- Conducting daily, weekly and monthly server sales contests
- Maintains host stand reservation sheets and adjust as needed with seasons and holidays
- Maintains host stand menus; lunch, dinner, brunch, kids, to-go
- Maintains host stand floor charts & table flags
- Party bookings, call backs, and business development of banquet business
- Maintains and updates all side work, server, host and guest assistant
- Maintains dining room, patio, and bathroom cleanliness and sanitation
- Maintains supply on; votives, check presenters, discipline & manager’s business cards
- Maintains FOH hourly labor within budgeted requirements with assistance from bar manager
- other duties as Assigned by GM and MOD during shifts
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