Commercial Lines Account Manager

Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown has an exciting opportunity available for a Commercial Lines Account Manager for our team in Virginia Beach, Richmond or Manassas, VA.

The Account Manager position serves as the primary service contact for the client. The main purposes of this position are to provide customer service duties for customer accounts and transactions and, when necessary, to work with a Service Specialist to assign tasks and provide training as requested.

How You Will Contribute :

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.
• Responsible for the day-to-day account management of client accounts, including accounts receivable.
• Market renewals, negotiate premiums and coverages.
• Compile and create proposals, summaries and additional documents as requested.
• Work closely with Producers and Marketing to achieve agreed upon goals for new and renewal business marketing.
• Develop and foster quality relationships with clients and teammates.
• Review, analyze and resolve policy and coverage-related concerns for clients.
• Operate agency operating system and basic programs such as Word and Excel as needed.
• Meet requirements for licensing as directed by the branch. Support marketing and sales teams.
• Consistently meet all Brown & Brown established quality control procedures and timelines.

Skills to be Successful :

Teammate Benefits & Total Well-Being

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".