Front Desk Receptionist
Job Type Full-time Description Our Front Desk Receptionist is passionate about alternative and complementary health about a world where people feel they are in control of their wellbeing and are supported in becoming their best self.
As a Front Desk Receptionist, you love giving to people and you get satisfaction from seeing how what you gave affected them for the better.
You believe love and care is an action and not just an emotion , and you know that often it takes discipline and effort to give love and care to others.
You therefore appreciate an environment that provides a structure that allows you to perform in an optimal way and you love learning to use new tools to improve what you are doing.
You have an open, welcoming personality ; you thrive when things get challenging ; as our Front Desk Receptionist, you are organized and can manage and prioritize multiple tasks under pressure.
Our spa in Denver has served well over 15,000 customers . Spa customers love our services and their benefits, but even more so, love the feeling of our place, which we know has much to do with how they are treated by our staff.
5 Star Salt Caves has become an attraction in the Denver area, and we want to build upon that. Check us out at http : / / 5starsaltcaves.com
Some of the tasks you will be performing :
- Booking & Scheduling
- Answer phones
- Check voicemail, email, messages
- Book appointments using our online booking system
- Explain our services to customers
- Up-sell session blocks, packages, memberships
- Communicate with therapists to make sure their schedule is accurate
- Spa Operations :
- Open and close spa at beginning & end of day
- Welcome customers and check them in for their services
- Take payments and check customers out after their services
- Coordinate the flow of services, so everything happens on time
- Occasionally bring people into services to back up Spa Associates
- Help sell products in the store
- Make sure retail space is fully stocked
- File intake forms and other administrative work
- Help manager to keep operations flowing smoothly
- Reconcile register and credit card receipts at end of day
Requirements Job Requirements for Front Desk Receptionist :
- A friendly and welcoming personality
- Experience in any of these areas : customer service, retail, spa, health and wellness or hospitality industry
Our Front Desk Receptionist is :
- Motivated to help people and inspired to change lives
- Excited about health and wellness and self-care
- Friendly attitude
- Good communicator, especially over the phone
- Detail-oriented
- Organized and self-motivated
- Able to juggle multiple tasks, while staying organized
- Results-driven
- Conscientious, reliable and punctual
- Available to work on weekends (Sat, Sun)
Salary Description $18 / hour (+some tips)
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