Job Description
Job Description
Job Summary
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club.
Essential Duties and Responsibilities
- Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
- Assist with Staff Management and provide backup support to Club Manager as needed.
- Assist in scheduling and supervising staff.
Member service oversight - Ensuring staff is providing a superior customer experience at all times.
Assist in resolving or escalating employee issues or concerns.
- Involved in all front desk related activities including :
- Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
New member sign-up.
Take prospective members on tours.
Facilitate all member requests, issues and questions.
- Assist in overseeing cleanliness and maintenance of facility.
- Assist in ordering of supplies using specific budget based on club requirements.
- Assist in tracking statistics and reports (weekly, monthly, and annually).
- Backup support for any employee who is absent.
Qualifications / Requirements
- Superior customer service skills, preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic and energetic!
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma / GED equivalent required.
- Must be 18 year of age or older.
Physical Demands
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
Assistant Store Manager (Service Writer)
We are looking for Automotive Service Assistant Managers to assist managing and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is Assistant Store Manager developmental role. A minimum of 1 years ...
Automotive Assistant & Service Managers
Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service Managers. Put your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one or our state-of-the-art au...
Assistant Manager
The Assistant Manager role is a crucial stepin your career development toward the General Manager role. Working directly with the General Manager,. ...
Assistant Receiving Manager
Ability to effectively present information and respond to questions from managers, clients, and general public. ...
Assistant Office Manager - State Farm Agent Team Member
As an Assistant Office Manager with Darwin Brito, you equip our agency to continually achieve its goals. ...
Assistant Manager
What You'll Do As An Assistant Manager: . ...
Assistant Store Manager PT
Assistant Store Managers can earn up to 25% above local minimum wage based on experience. Assistant Store Mangers PT are also available for monthly store sales bonuses and a 40% employee discount. ...
Life Enrichment Assistant
Other organizations sometimes call this role an Activities Assistant, but we believe this role deserves the very special title of Life Enrichment Assistant! At our community, our Life Enrichment Assistants play a key role in enriching our residents to live an active vibrant life! What will you get t...
Assistant General Manager- Cinnaminson Grand Opening 11/19/24
Are you ready to bring the Freddy's magic to life? We're on the lookout for enthusiastic team members who thrive in a fast-paced, fun environment.From flipping patties to dazzling customers with your smile, Freddy's wants you to be a part of our squad!.Freddy's standard of Hospitality, Quality and C...
Assistant Store Manager-HU
The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in a...