Part Time Sales Lead

Sales Lead

LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

Responsibilities will include : providing exceptional client services, operating as the Manager on Duty in the absence of a manager, performing operational and transactional functions, handling client service issues, issuing approvals for desk transactions as well as opening and closing the store. The Sales Lead will refer all duties which require managerial experience and / or approval to the Store Manager (e.g. disciplinary action, hiring, and terminating associates).

Primary responsibilities include : embracing our values and setting an example through behaviors, being responsible for compliance with all ANN INC. practices and procedures, and taking on additional responsibilities as assigned by the Store Manager or Co-Manager.

Sales Lead responsibilities include : supporting the business strategy and adjusting to effectively reach goals, driving revenue by proactively managing the client experience while effectively performing Manager On Duty responsibilities, utilizing tools to ensure a client-focused team environment, driving volume and anticipating clients' needs while communicating store metrics and individual performance to motivate associates, coaching associates "in the moment" on client interactions and performance to maximize productivity and capture client opportunities, possessing keys to the store and performing opening and closing procedures in the absence of management, assuming PIN and signature privileges for register functions requiring approval, utilizing reports to make effective merchandising decisions and style the store in Division standards, leveraging tools to assess and take action to drive operational excellence through Standard Operating Procedures (SOP's), ensuring optimal coverage and productivity in all areas of the store through scheduling appropriately, completing daily tasks to ensure store runs smoothly and meets all ANN INC. standards and guidelines, reporting to work as scheduled, recording time worked accurately, remaining flexible to the needs of the business, embracing fashion, understanding current market trends and articulating them using ANN INC. interpretations in every client interaction, representing the brand by adhering to ANN INC.'s dress code guidelines, treating others fairly and with respect, valuing differences.

Position requirements include : client service, store operations and organization, merchandising, accuracy, communication, schedule, and physical ability.

Educational requirements and experience include : high school diploma or GED, minimum six months sales associate experience with ANN INC. or equivalent experience with another retailer in a position of sales associate or higher, part-time or full-time managerial experience preferred.