Store Manager
Job Category : Field-Manager Requisition Number : CENTE002541 Showing 1 location Job Details
Description
SCOPE AND ESSENTIAL RESPONSIBLITIES :
- Achieve volume, revenue, and profitability goals
- Appropriately staff and manage center talent and hold entire team accountable
- Implement and execute of all company strategies, programs, and communications
- Assure experiential needs of potential and actual clients are exceeded by appropriate team member(s)
- Advance the Centers operations by initiating, coordinating, following, and enforcing program, operational, and personnel policies and procedures
- Generate local marketing, lead generation, and staff pipeline
- Perform other reasonable duties as assigned
KEY MEASURES OF SUCCESS :
- Increase Centers Client Retention and Growth
- Meet or Exceed Total Center Revenue
- Meet or Exceed Centers Profitability Goals
- Meet or Exceed Improve Net Promoter Score (NPS)
- Maintain Highly Engaged Workforce
QUALIFICATIONS :
- At least five (5) years of relevant management experience
- Relevant sales and long-term client relationship experience
- Experience with profit and loss statements (P&L)
KEY COMPETENCIES :
- Hyper-focused on exceptional client experience
- Communicate effectively with all persons in the Company
- Build professional relationships
- Utilize superior organizational and time management skills
Great Perks & Benefits :
Attractive work schedule : Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.
Receive the best benefits in the industry, including :
Paid time off (PTO)
Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
A 401(k)-retirement savings plan with company match
Tuition reimbursement
Company-paid training
A wealth of opportunities for growth and advancement
HairClub is an Equal Opportunity Employer
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
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