About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy.
TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity;
to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve. Join us. About the TeamE-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators.
We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud Investigation & Operation Specialist, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, onboarding, and seller-creator affiliation.
Roles & Responsibilities- Research fraud-related policies and build effective enforcement tools and processes to penalize bad actors and prevent risk while balancing user experiences- Actively analyze patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform- Identify vulnerabilities and how they are being used to abuse the platform- Regularly produce high-quality fraud reports to summarize new trends and business impacts and present them to senior management teams- Engage with various business, technology, and security / risk stakeholders to identify and solve risk problems at scale- Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquires on fraud and (or) abuse-related activities- Perform other ad-hoc tasks related to fraud operations
- Professional experience in operation and investigation related to fraud, abuse, or cybercrime- Detail-oriented, analytical, and good project management skills- Ability to understand opposing points of view on highly complex issues- Ability to gather information from various online sources and community groups- Capacity to draw actionable insights from datasets Preferred Qualifications- E-commerce or marketplace experience preferred - Knowledge or experience in SQL, Python, or equivalent is a plus
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Identify and implement process improvements within merchant/seller operations. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York...
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TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsC...
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TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Creation is the core of TikTok's purpose. This is doubly true of the teams that make TikTok possible. ...
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