Certified Pharmacy Technician Bilingual

Job Description

Job Description

The Pharmacy Technician performs routine tasks at the direction of a pharmacist including processing prescription information, filling prescriptions, filing forms, processing patient transactions and overseeing inventory.

The pharmacy technician must be fluent in Spanish.

KEY RESPONSIBILITIES

• Greets customers in person or over the telephone and assists customers with new and refill prescriptions, answers customers’ questions, and resolving customers’ complaints.
• Reviews prescriptions for accuracy and completeness. Processes prescription information in the computer per insurance and CCHS guidelines.
• Establishes and maintains patient profiles and records on computer using Pharmacy software.
• Prepares prescriptions at the direction of the pharmacist by counting, pouring, weighing, and or measuring medications.

Selects appropriate container and affixes correct labels.

• Accepts and gives prescription information according to State law and CCHS policy
• Uses point-of-sale equipment to record sale of prescriptions and collects proper payments according to Pharmacy guidelines.
• Asks patients if they want to be counseled on their medications and refers them to pharmacist, if needed.
• Refers customer to pharmacist on duty when the patient requires prescription counseling, in accordance with state law or as directed by pharmacist.
• Completes customer transactions on the cash register, verifying customer information (correcting, as needed) and collecting customer payments.
• Contacts customers by phone to pick up prescriptions.
• Reconciles and balances cash drawer, prepares end-of-day reports, and prepares deposit and change order.
• Cancels medications which have not been picked up in the allotted hold time per policy.
• Ensures the appearance of the store is pleasing to customers and meets the requirements of the Corporate Office, performing required housekeeping tasks.
• Stocks medications and takes inventories at the direction of a pharmacist. Orders medications as need.
• Performs other duties, as needed.

JOBS THIS POSITION DIRECTLY SUPERVISES

If no supervisory duties, leave blank.

POSITION REQUIREMENTS

Education : High school and must be able to fluently speak Spanish.

Experience : At least one year experience as a Pharmacy Technician

Licenses or Certifications : Incumbents must be licensed with the Tennessee Board of Pharmacy. Pharmacy Technician certificate required from program accepted by the TN Board of Pharmacy.

Mental Requirements

Level 1 Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.

Level 2 Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.

Level 3 Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and / or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.

Physical Requirements

Activity

Approximate % of Time

Comments

Sitting

37.5%

Entering prescriptions

Standing

37.5%

Filling prescriptions

Walking

Assisting customers

100%

Approximate percentage of time spent lifting, pulling and / or pushing : 20%

Maximum number of pounds required (with or without assistance) : 20 lbs.

Types of objects the incumbent is required to lift / pull / push. Drug wholesaler totes, boxes of labels, copy paper, and prescriptions

Machines and Equipment Used :

Machines, Equipment, Tools

Approximate % of Time

Degree of Hand : Eye Coordination Required

Computer

High

Telephone

Normal

Printer / fax / copier / scanner

Normal

Approximate percentage of time incumbent spends in on-the-job travel , excluding commuting to regular work location : 2%

Working Conditions

Typical office-type environment but with regular exposure to patients who may be contagious. Potential exposure to drugs

OTHER REQUIREMENTS

Hours :

Monday-Friday : 8 : 30am-5 : 00pm