- Operate a cash register, lottery, and scanner using correct scan or ring method.
- Maintain daily logs and status reports.
- Ability to operate equipment in location while following established best practices.
- Process customer transactions.
- Oversee and direct workflow of customer service employees.
- Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met.
- Handle customer transactions and resolve customer concerns as necessary.
- Provide training as needed through expertise and knowledge.
- Resolve complaints following established procedures, seeking management support when necessary.
- Accurately scan / ring all items.
- Handle tenders following company policies.
- Build relationships, educate our customers, and create sales.
- Adhere to all Company policies / procedures and government regulations.
- Adhere to all Company loss prevention policies and procedures (e.g., controlling waste and utilities, damaged goods, reporting theft, etc.).
- Complete all training requirements by respective due dates.
- Stocking and cleaning interior and exterior of the building.
- Accurately handle and secure all monies, funds and other media assigned.
- Ability to represent A Culture of Caring and The Pursuit of Excellence Ô through Big Y’s Firm Foundations Ô (Character, Collaboration, Personal Development, Actions & Results).
- Must project a clean and professional appearance.
- Must be a team player with a positive attitude and businesslike conduct.
- Ability to operate within Company policies, procedures, and standards.
- Ability to work a flexible schedule in accordance with the needs of the store.
- Attention to detail, accuracy, ability to prioritize and follow-through.
- Possess excellent organizational, interpersonal, and communication skills.
- Ability to learn and utilize computer applications.
- Must be at least 18years of age.
- Must consent to and pass a drug screen and background investigation at time of hire.
Customer Service Specialist
The Customer Service Specialist develops and maintains customer relationships and delivers the highest quality customer service through inbound and outbound customer calls. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. They will report to the Custo...
Customer Service Specialist (Big Y Express)
Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Build r...
Customer Service Specialist (big Y Express)
Oversee and direct workflow of customer service employees. Collaborate with management in decision-making, direction and implementation of one or more areas to ensure that operational and customer service goals are met. Handle customer transactions and resolve customer concerns as necessary. Build r...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Customer Service Analyst Specialist (contract Admin)
The Customer Service Analyst Specialist is the focal point between customers and internal company functions,. Customer Service Rep (Airline Repair Orders). Required: 2+yrs of Customer Service Experience. Coordinating Customer Service needs. ...
Customer Service Specialist
Scan-Optics is a leading global provider of cloud-based, AI, Intelligent Data Management solutions, professional services, business process management, and support services to B2B, government, and higher education institutions. Provide excellent customer service and act as the main point of contact ...
Customer Service Specialist
Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protect...
Customer Service Specialist & Dance Instructor
Share your passion of working with people.Teaching social skills and confidence through ballroom dancing.No Experience is necessary, just a joy of being active and working with others.Are you looking for a fulfilling career where you can do what you love and make a difference?.We are looking for upb...
Customer Service / Benefits Specialist (Work from Home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...