Remote Customer Care Representative

VirtualVocations
Littleton, Colorado, United States
Remote
Full-time

A company is looking for a Remote Customer Care Representative with call center experience.Key ResponsibilitiesAnswer inbound customer service calls and make outbound follow-up calls as neededDocument all actions during calls in proprietary software and escalate issues when necessaryParticipate in performance reviews and coaching sessions with leadershipRequired QualificationsHigh school education or equivalent1-2 years of experience in an inbound call center or customer service environmentExperience or knowledge of hospital patient account billing and third-party reimbursements is a plusAbility to sit at a computer terminal for extended periodsWillingness to obtain required vaccinations and screenings as mandated

5 hours ago
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