Supervisor, Patient Accounting

Supervisor, Patient Accounting

Los Angeles, CA

6 Months

Remote OK; Local candidates will be prioritized.

Pay Rate : $28.85 - $32.65

Work Hours : 8 AM - 5 PM

Dress Code : Business Casual

Need hospital billing experience and / or proficiency in Soarian Financials, particularly in managing edits and billing processes, which is essential for this role.

Must-Haves :

1. An associate s degree is required, but a combination of education and relevant experience can substitute. High School is a Must!

2. The candidate must have 3-5 years of leadership experience specifically in hospital billing, including supervising staff and managing billing operations.

3. Proficiency in Soarian Financials, particularly in managing edits and billing processes, is essential for this role.

4. Strong knowledge and experience in handling charge corrections, claim edits, and the use of billing modifiers are critical to ensuring timely and accurate billing.

5. Proven ability to supervise, train, and guide billing staff, including setting priorities, assigning tasks, and monitoring staff productivity and quality.

6. Up-to-date knowledge of national billing standards for all payers, along with a deep understanding of billing and collection policies.

7. Experience in improving workflows to enhance revenue, reduce billing holds, and minimize denials, with a focus on accelerating cash flow.

8. The ability to effectively communicate with staff, HIM, and other departments to resolve billing issues and provide ongoing guidance.

Nice-to-Haves :

1. Familiarity with developing, maintaining, and enhancing automated billing systems that support operational goals.

2. The ability to create and document billing office procedures and ensure these are consistently communicated and followed.

3. Prior experience serving as a resource to other departments or external contacts to facilitate information exchange and problem-solving.

4. Previous involvement in hiring, evaluating, motivating, and, if necessary, dismissing staff, with a focus on optimizing team performance.

Summary :

Supervises day-to-day operations and performance of the hospital billing office staff. Executes strategic planning to ensure all departmental performance and goals are met including staff productivity and maintaining low volume of aging holds.

Provides training and guidance in areas of charge corrections, claim edits, modifiers as well as other duties to ensure timely and accurate billing.

Work with HIM and other departments as needed to continually clear edits and billing. Monitor staff productivity and quality to ensure compliant billing.

Continually improve workflows to improve revenue, accelerate cash and reduce denials. Stay current with national billing standards for all payers.

Hires, trains, motivates, evaluates, and dismisses staff as necessary.

Minimum Education / Experience :

Associates degree required

Combined experience and education as substitution for AA requirement

Must have at least 3-5 years of hospital billing Leadership experience

Must have Soarian Financials (edits and billing processes) experience

Primary Accountabilities :

Supervises the work of healthcare services billing office staff. Communicates unit priorities. Assigns and schedules work based on assessment of work volume and deadlines.

Monitors performance and provides feedback. Provides input for performance appraisals. Recommends new hires and salary increases or promotions.

Counsels or disciplines as needed.

Monitors and reviews work for accuracy and timeliness. Identifies and corrects claim edits / errors as needed. Review / edit claims that are held / edit for corrections to release. Clear billing queues daily.

Trains staff in unit operating procedures. Ensures procedures and policies are created and documented. Communicates changes to staff.

Provides information and interpretation of billing and collection policies and procedures. Ensure hard copy bills are sent timely.

Assists in the development, maintenance and enhancement of automated systems to support operations and department goals.

Ensures that internal systems are compliment university-wide systems and that information is reconciled on a regular basis.

Recommends changes or modifications to operating procedures and systems. Determines most effective means of implementation.

Monitors internal operations and evaluates procedures and controls for adequacy.

Serves as a resource for other departments and staff and any external contacts requesting information exchange and / or assistance.

Performs other duties as assigned.?