Data Governance Analyst (Data Analyst)

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics.

At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions.

And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Role Location : This role requires 2 days in the office on Tuesdays and Wednesdays in our Minneapolis, MN office.

The Data Analyst is a member of the Data Governance within Finance. The two primary outcomes of this job are to ensure our business units are interacting with accurate and meaningful data and that our data is captured efficiently.

To achieve these two outcomes this role will be working with multiple business units to understand how our data is captured and processes.

They are responsible for analyzing / researching data entry errors, resolving them, and troubleshooting to find the process creating the errors and resolving it.

They are also responsible for identifying areas where business units can be more efficient in leveraging their internal systems.

Duties and Responsibilities :

• Prioritize internal requests to fix data coming from multiple business units;
• Develop and maintain repository of systems, objects, fields, forms, and workflows defining their function and dependencies to be used for keeping data clean and accurate going forward;
• Manage ownership over each key data element within our systems to ensure appropriate business teams are involved in changes;
• Maintain an in-depth knowledge of the processes relevant to data analytics that are in place for each department while identifying areas for process improvement and working to fix them;
• Provide clarity to field values, calculations, and reporting to improve internal understanding and enhance customer interaction;
• Gain knowledge of our end-to-end ecosystem design aligning with best practice and improved interaction with other key systems;
• Collaborate with business process subject matter experts across all departments to develop mechanisms and rulesets to validate the accuracy of data;
• Maintain compliance with Inovalon’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and / or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer.

Job Requirements :

• Minimum 2-3 years of related experience;
• Minimum 1 years of experience with Salesforce or similar CRM system;
• Strong knowledge in Microsoft Excel;
• Excellent verbal and written communication skills;
• Proven ability to work effectively under pressure & meet deadlines;
• Excellent time management skills;
• Strong ability to research complex systems and data sets;
• Ability to manage projects and drive improvement;
• Ability to work with cross functional teams, including but not limited to, IT, Sales, Customer Support, Finance;
• Experience working in a complex, fast paced organization;
• Experience working with Great Plains, Oracle, Hyperion, and / or PowerBI a plus; and
• Ability to write SQL queries preferred

Education :

BA / BS in computer science, statistics, economics, finance or related field or equivalent relevant experience;

Physical Demands and Work Environment :

• Sedentary work ( sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and / or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 0% locally usually for training purposes.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description.

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless.

Inovalon is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.