Front End - Shift Supervisor

028 - Los Feliz - Lazy Acres Natural Market, Los Angeles, California, United States of America

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

Job Description

Posted Friday, August 16, 2024 at 10 : 00 AM Expires Saturday, August 31, 2024 at 9 : 59 AM

At Lazy Acres Natural Market, we believe in a natural approach to optimal health and wellness. From organic and seasonal produce and products steeped in tradition to functional supplements and body care, we are here to support you in mind, body, and soul.

Our friendly, informative, and passionate team members remain committed to providing exceptional service and wellness tips to our community;

and accommodating the needs of our guests. We continue to live by the closely held belief that our collective actions can and will contribute to a healthier planet.

We’re committed to creating an environment that will attract the most passionate and enthusiastic people in our field. We’re always on the lookout for people inspired by health, wellness, and eating clean, and strive for excellent customer service.

Our Leadership is dedicated to fostering a diverse and inclusive work environment, offering opportunities for professional growth, education, and community involvement.

Job Title : Front-end Shift Supervisor

Department : Front-end

Reports To : Customer Service Manager

FLSA Status : Nonexempt

Essential Duties and Responsibilities

• Leads by example; models correct behavior and adherence to company policies and procedures.
• Required to perform all duties of a cashier & courtesy clerk.
• Operating a cash register is first priority.
• Packages and handles customers’ groceries according to their preference - paper, plastic, or both.
• Offers / assists Customers with carry out service.
• Collects shopping carts from inside the store and from the outer perimeter of the store, parking lot and any other areas where needed.
• Required to keep work area neat, clean, & organized.
• Adheres to & enforces policies set forth in the employee handbook.
• Follows & enforces liquor and tobacco laws implicitly, including verification of valid identification.
• As mandated by California state law; Cashiers who sell alcoholic beverages must be 18 years old or older.
• Assists with the training & development of employees on store policies, department procedures, and job duties.
• Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations.
• Follows and implements correct accounting procedures for all voids, returns, exchanges, & department transfers.
• Assists cashiers and courtesy clerks as needed.
• Responsible for approving checks in accordance to company check cashing policy.
• Follows and enforces Bristol Farms Employee Discount Card guidelines & other specified policies.
• Performs cash register audits as required & reports results to Store Director.
• Ensures that all opening and closing procedures are performed.
• Responsible for accurate counting, balancing, and securing of change drawer, safe, assigned cash register and pick-ups & loans to cashier’s registers.
• Keeps the Customer Service Manager informed of all Front-end concerns.
• Responsible for keeping the Front-end clean and appealing to the customers.
• Assists in trouble shooting for problems with Front-end equipment.
• Maintains candy inventory on Front-end merchandisers which may include ordering, receiving, stocking, and merchandising.
• Assures that all ordering, receiving, stocking, and merchandising are performed properly and in a timely manner.
• Communicates with Customer Service Manager on status of supplies and ordering needs.
• Follows & enforces safety work standards and reports any safety hazards to the Store Director.
• Responsible for enforcing Bristol Farms established Customer Service policies and guidelines.
• Serves customers with a smile and willing attitude.
• Availability requirements include; but are not limited to; days, evenings, weekends and holidays.
• At all times, meets and exceeds Bristol Farms standards in accuracy, service, appearance, quality, and cleanliness.

Supervisory Responsibilities

Directly supervises 8-18 employees in the Front-end Department.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand for long periods of time; walk; frequent use of wrists, hands to finger;

handle, or feel objects, tools, or controls; talk or hear; and taste or smell. The employee frequently is required to reach with hands and arms.

The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and / or move up to 50 pounds.

The noise level in the work environment is usually moderate.

Why You’ll Love Working at Lazy Acres Natural Market

• Amazing earning potential, paid weekly!
• A values-based culture that will engage and empower your growth and development.
• A strong training program that will build your restaurant and guest service skills.
• Opportunity for growth within our family of brands.
• Benefits available Including medical, dental, vision, and 401K.
• Numerous scholarship opportunities available to full & part time team members.
• 20% discount at all Bristol Farms and Lazy Acres locations.
• $60 credit to Shoes for Crews every 6 months of employment.

J-18808-Ljbffr