Job Description
Job Description
Job Description
Job Title : Certified Medical Assistant
Job Status : Full-Time
Minimal Qualifications
Education : Certification in Medical Assisting preferred. High-school diploma required
Experience : One-year CMA experience preferred. Healthcare experience required
Summary
The Certified Medical Assistant (CMA) is a key member of Palmetto Digestive Health Specialists and is responsible for providing clinical expertise and ensuring all patients receive high quality care with excellent customer service.
Job Responsibilities
- Escort patients to examination rooms to prepare for physician
- Interview patients to obtain medical history, medication and chief complaint
- Collect patient’s height, weight, and vital signs
- Explain treatment plans, medications, or physicians’ instructions to patients.
- Communicate with outside medical facilities to schedule patients for tests or admission
- Obtain prior authorizations for patients’ medication or testing
- Prepare treatment rooms for patient examinations, keeping rooms clean and neat
- Dispose of contaminated supplies
- Perform administrative duties such as : answering phones, completing insurance / FMLA forms, scheduling appointments or procedures for patients
Skills / Knowledge
- Strong patient centered focus
- Work efficiently in a fast-paced environment
- Reliability
- Medical Terminology
- Basic computer skills and data entry
- Clear verbal and written communication skills
- Proactive and anticipate physician and patient needs
- HIPPA Compliance
- Strong work ethic
- Multi-Tasking
- Excellent customer- service
- Problem- solving and good judgement
Core Values / Service Excellence
- Addresses patient concerns and resolves conflict
- Demonstrates a passion for patient care and education of medical diagnosis
- Possesses commitment to interpersonal excellence
- Displays common courtesy and professional attitude and appearance
- Shows respect for fellow employees through teamwork
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