Senior Technology Business Service Consultant (001434)

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do.

Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and operations of our systems; optimizes the Wells Fargo infrastructure footprint;

provides information security; and enables continuous banking access through in-store, online, ATM, and other channels to Wells Fargo's more than 70 million global customers.

Wells Fargo Bank N.A. seeks a Senior Technology Business Service Consultant in St Louis Park, MN.

Job Role and Responsibility :

Perform detailed data analysis to support root cause trending of validation failures and develop strategies to prevent; implement technical initiatives for complex projects impacting multiple

• lines of business; review evidence supplied supporting PDILL Compliance and render decisions on pass / fail for compliance;
• perform supervisory reviews of teams validated results and determine if team is effective in following process / procedures;
• report results to supervisor; lead or participate in managing and supporting the delivery of technology products & services for medium to large business unit clients and contribute to large scale solutions planning related to Technology Business Services;
• review customer information with the technology team; implement technical initiatives for complex projects impacting multiple lines of business or across the enterprise;
• lead initiatives for complex projects and work with the technology team to assess customer information and recommend best solutions to the customer;
• conduct research or testing of achieving market environment for innovative business products and services, regulatory or compliance issues and implications of new implementations;

collaborate and consult with the technology team to resolve issues and provide customers with best possible solutions; and provide guidance on leveraging new technology.

Telecommuting is permitted up to 5 days biweekly. Position must appear in person to the location listed as the work address.

Travel required : None

Required Qualifications :

This position requires a bachelor's degree in Data Analytics, Information Technology, Business Administration or related field and 5 years of experience in the job offered or in a related position involving application development and implementation experience.

Specific skills required :

• 2 years of Information Technology in support of Business Services experience;
• 2 years of data analysis experience;
• 2 years of experience creating pivot tables and performing data analysis in Excel+;
• 2 years of experience compiling and preparing executive summaries, presentations for management and senior leaders;
• 2 years of experience working with information security data protection controls and deployments in a production environment;
• 2 years of experience working with information security controls and deployments in a production environment;

1 year of experience with Governance, Risk, and Compliance (GRC) concepts; and Experience with Performance Testing

Posting End Date : 15 Jul 2024

15 Jul 2024

Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US : All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada : Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.