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Drayage Management

Drayage Management

IdexcelSanta Ana, CA, US
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Job Title : Drayage Management Staff

Location : Santa Ana, CA

Duration : 12+ months contract

Work Hours : 08 : 30am ~ 17 : 30pm (subject to changed)

Responsibilities :

  • Monitor and manage the drayage process of shipment movement (receive Arrival Notices, ISF information before port arrival of vessel, create and send delivery(work) order, empty container return)
  • Manage relationships with selected drayage carriers and make urgent communication in case of emergency
  • Search plan B drayage carriers in case of lack of capacities
  • Share with daily container delivery schedules with drayage carriers
  • Analyze, create, edit, track and trace select LSPs such as drayage carriers, rail companies, rail terminals
  • Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness
  • In case to use pre-pull yard, find the best solutions in time
  • Report monthly on Key Performance Indicators (KPI's) for drayage deliveries
  • Checking the delivery status and share with customers
  • Document corrective actions and improvement plans properly, and verify plan's effectiveness.
  • Perform ad-hoc reporting, as required.
  • Perform other job related duties as required

Requirements / Qualifications :

  • Bachelor's degree preferred or GED
  • Strong understanding of international transportation (especially ocean shipping) / freight forwarding industry
  • Excellent project and people management skills
  • Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
  • Ability to manage within goals by considering in time, budget and business objectives
  • Analytical / focused / data-driven coupled with creative problem solving
  • Strong cross-functional teamwork, collaboration, interpersonal, with excellent written and verbal skills.
  • Advanced proficiency in MS Office Suite and other applications
  • Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
  • Ability to travel up to 20% in domestic and international
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    Management • Santa Ana, CA, US

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