Job Family :
Patient Account Representative
Travel Required : None
None
Clearance Required : None
None
What You Will Do :
The Insurance Patient Account Representative is an extension of a client’s business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances.
All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
This position will be on a hybrid schedule working two days in the office and three days from home.
Questions regarding this position, you may contact Chris Rivera (Manager, Talent Acquisition) at (424) 430-3111
Essential Job Functions
Account Review
Appeals & Denials
Medicare / Medicaid
Insurance Follow-up
Customer Service
Billing
UB-04 & CMS 1500
Complete all business-related requests and correspondence from patients and insurance companies.
Responsible for working on 40-70 Accounts Per Day
Complete all assigned projects in a timely manner.
Assist client and patients in all requested tasks.
Communicate to Guidehouse management areas of concern or areas of improvement.
Update patient demographic information and initiate account adjustments.
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
What You Will Need : High School Diploma
High School Diploma
1+ year’s medical provider experience working with UB04, appeals & denials.
What Would Be Nice To Have :
PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is essential.
Ability to initiate and follow through on projects and work independently with minimal supervision required.
The annual salary range for this position is $37,600.00-$56,400.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
What We Offer :
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include :
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental / Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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