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Customer Service Team Lead

VirtualVocations
Omaha, Nebraska, United States
Full-time

A company is looking for a Team Lead, Customer Service to assist with escalated cases and build new projects.Key ResponsibilitiesAssist in establishing and implementing departmental initiativesMeasure and monitor staffing levels, assigning duties and responsibilitiesTrain and educate staff on new process changesRequired QualificationsHigh School Diploma or GEDMinimum 3 years of experience in a call center environment

12 hours ago
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