Position Overview
Under direct supervision of the Chief People Officer, the Labor and Employee Relations Business Partner is
responsible for supporting the goals and objectives of the Plan and the daily management of the Labor Relation and Employee Relations activities and programs at MetroPlusHealth.
Job Description
- Interprets contracts and agreements and Labor Relations Orders dealing with wages, hours, working conditions and all other matters within the purview of the agreement affecting labor relations, employee relations and personnel management activities
- Monitors adherence to objective performance standards set forth by departments across the organization
- Monitors adherence to MetroPlusHealth and NYC H+H policies and procedures
- Assists management in preparing, planning, and scheduling pre-disciplinary hearings (counselling sessions and warnings)
- Investigates and processes employee complaints to be handled at the corporate level
- Manages employee relations matter, including, but not limited to, investigation of complaints, preparing recommendations, advising management on performance management, dispute resolution, compensation, etc.
- Serve as Hearing Officer for grievances and disciplinary hearings handled at the corporate level and represents the corporation when appealed to City Office of Labor Relations and at arbitration hearings
- Prepares progress reports, develops summaries, and reports status of Labor Relations and Employee
- Relations calendar, case activity, turnaround time, and departmental patterns, trends, and analysis
- Meets with Union representatives in Labor-Management meetings to discuss and seek resolution of issues.
- Maintains ongoing liaison with Union and Union Representatives
- Maintains liaison with Office of Labor Relations, office of Collective Bargaining and other City, State or Federal agencies relating to various labor relations matters
- Develops, implements, and communicates Human Resources policies, procedures and practices that are in concert with the health plan’s goals and objectives.
- Trains and guides supervisors and managers in labor and employee relations matters.
- Manages MetroPlusHealth’s Workplace Violence Prevention Program.
- Chairs MetroPlusHealth’s Occupational Health and Safety Committee.
- Gathers and reports OSHA data to the State and all other regulatory agencies.
- Does legal research and presents in a coherent manner.
- Drafts overtime cap waivers, exceptions to policies and justifications.
- Completes all other tasks and projects as assigned.
Minimum Qualifications
- A JD or a Master’s Degree from accredited college with a major in Labor Relations, Personnel
- Administration, Public Administration, Management, Economics, Law, or related field; and,
- 4+ years of progressively responsible experience in the field of labor relations including negotiation and
- administration of agreements of labor relations matters
- Must have Human Resources background
- 1-2 years’ experience conducting legal research preferred
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