Search jobs > Seattle, WA > Operation manager

TikTok Shop - Content Agency Operation Manager - Seattle

TikTok
Seattle
Full-time

About the team

Our experienced team is always guided by demand to constantly explore new commerce opportunities for how we can support businesses of all sizes We aim to enhance our user and community’s experience to discover and engage with what they love through abundant product offerings, strict quality control, efficient fulfillment and high-quality after-sales service.

Responsibilities- Source and incubate MCN agencies that organize live streams on TikTok to sell products, facilitating the agencies’ hiring and training of streamers, production of high quality contents, and screening for merchandise suitable for sales, ultimately responsible for GMV generated by the agencies- Collaborate with merchants account managers to formulate and execute merchandise strategies, matching merchandises with streamers and live streaming contents- Analyze key performance metrics on traffic, conversion, prices, customer feedbacks and unit of economics, and improve such metrics by implementing relevant product and / or operational solutions

Minimum Qualifications- Bachelors degree with 5 years experience in product operation, FMCG, consulting, financial, investment, engineering and any other relevant fields with business analysis tasks- Good analytical skills, with structured thinking and a data driven mindset- Strong business development skills and experience- Effective communicator in both English and Mandarin, being able to convey complex content concepts in both languages, in a clear and compelling manner, ultimately driving successful client engagements.

Business proficiency in Mandarin will be required to bridge communication and liaise with Mandarin-speaking clients, agencies and Key Opinion Leaders (KOLs) etc.

27 days ago
Related jobs
Promoted
TikTok
Seattle, Washington

Analyze various behavioral preferences of TikTok Shop users, create user profiles, and identify shopping demands to be responsible for metrics such as new customer conversion and repeat purchases for existing customers. Commerce work experience, more than 1 year of event operation experience, famili...

TikTok
Seattle, Washington

Our team is looking for a Content Development Program Manager to design an effortless, best-in-class customer experience through the creation and implementation of user-facing content across the customer journey. The Experience Team is part of the GNE organization with a mission to deliver trustwort...

Promoted
TikTok
Seattle, Washington

We are looking for energetic operations managers to join our TikTok Merchandise Shopping team. TikTok Commerce re-imagines global commerce with rich content and endless joy. This team is responsible for creating the strategy, roadmap, and products for all of our merchandising needs on TikTok Shop. A...

TikTok
Seattle, Washington

About UsTikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. This is doubly true of the teams that make TikTok ...

Promoted
TikTok
Seattle, Washington

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is ...

TikTok
Seattle, Washington

As a program manager in this team, you will be responsible for overseeing the end-to-end order and fulfillment management process for our sellers on TikTok Shop. Passion for delivering an exceptional shopping experience for sellers on TikTok er management skills, with the ability to collaborate effe...

Promoted
TikTok
Seattle, Washington

TikTok Shop is an innovative e-commerce solution which enables merchants, brands and creators to sell products directly on TikTok and leverage its discovery power to reach an audience of over 1 billion people each month. The TikTok Shop design team is growing and we are seeking an experienced Produc...

TikTok
Seattle, Washington

We are looking for an experienced technical product manager to drive listing product strategies and solutions for TikTok Shopping in North America regions. You will be working on governance and ecosystem features, technical strategies to improve TikTok shopping, as well methods to detect and address...

Promoted
TikTok
Seattle, Washington

TikTok has global offices including Seattle, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. TikTok Shops Supply Chain and Logistics is seeking a highly skilled and motivated Design and Process Engineering leader to join our Supply Chain team. TikTok is the ...

TikTok
Seattle, Washington

Define operational metrics and signals, conduct segmentation analysis, and build dashboards to monitor various aspects of IPR risk effectively and efficiently while creating scalable solutions across TikTok Shop. Function as a mentor for other Program Managers- Create and enhance content policies, p...