Inside Sales

Job Description

Job Description

Position Summary :

Looking to advance your career with a company that values real skills? Lift Solutions has an opportunity for you. Lift Solutions provides end-to-end industrial lifting solutions. We offer OSHA compliance inspections, crane equipment, aftermarket services and parts for overhead cranes and other lifting equipment. Lift Solutions is committed to driving progress and efficiency. Our dedication to excellence and customer satisfaction ensures that every industry benefits from our expertise, state-of-the-art technology, and unwavering commitment to sustainability and safety.

The Inside Sales Representative will manage key customer accounts by implementing sales strategy & support. Including implementation of marketing, promoting, and profitably selling products and services to existing and potential customers.

Duties & Responsibilities :

o Fields sales calls (telephone, e-mail, some fax) from key customers on a regular basis

o Industries : Government Construction, Paper, Tissue, Machine Shop, Municipal

o Customer Contacts : Purchasing Managers, EHS Environmental – Health – Safety Supervisor, Operations Manager, Plant Supervisor, Tool Crib Manager, Owner

o Seeks out perspective custom / business opportunities with new and existing customers

o Establishes and maintains customer relationships in order to grow profitable sales

o Read prints & schematics, RFQ’s (request for quotations)

o Stay current on existing and emerging product and technologies

o Introduces and demonstrates new products to assigned accounts

o Follows up on all generated quotations to assure that the customer is being served and to document the outcome of the proposed solution

o Generate profitable sales orders

o Reports competitive conditions and feedback from customers to management

o Maintains ethical, cooperative manufacturer relationships consistent with company image and company branch goals in the marketplace

o Attends product training classes to develop superior product knowledge to handle customer applications

o Develops an effective and productive working relationship with inside Sales Staff, Service Department Staff, and Production Staff; participates with all to gain knowledge and provide customers with solutions.

o Executes sales efforts in an ethical and professional manner, assuring a favorable impression of self and the company.

o Maintains a professional working image in self and work environment

o Fulfills customer needs for current literature, catalogs, product pricing, etc.

o Assists customers with problem solving, takeoffs, project layout / design, pricing, and project management

o Coordinates customer returns and completes proper documents on a timely basis

o Informs customers of all relevant company policies / procedures and initiatives. Reporting customer comments to management

o Routinely communicates schedule to VP of Sales & Operations

o Attends weekly (Monday Morning) sales meeting with other sales & service staff

o Performs other duties as instructed or required to successfully complete the job

Qualifications :

o Preferred Associate's degree in sales or closely related field with three (3) years of relevant sales and industry experience or equivalent combined education and on the job experience

o Previous Government Sales experience, PPAP, DFEMA, PFEMA, Control Plan

o Computer background to include Microsoft Office (suite), Sage 100 ERP

o Commitment to demonstration of high ethical standards governing professional behavior and interactions

o Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications

o Time management and organizational skills

o Knowledge of the industry within a given market

o Ability to communicate clearly and concisely in written and verbal formats, demonstrated capability to develop strong interpersonal working relationships and work in a team environment

o Strong customer service orientation