Program Medical Director - Chronic Care Management

Job Description

About Us

One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable.

But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks.

Our seamless in-office and 24 / 7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.

In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes.

As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.

The Opportunity

One Medical is looking for a Program Medical Director for Impact, our chronic disease management program. We are seeking candidates with advanced training in management of cardiometabolic conditions including diabetes and obesity, and a demonstrable experience in design and management of clinical programs.

In this role, you will engage in direct patient care (80%), which may include in-clinic visits, telehealth visits, and / or virtual group visits.

In the non-patient-facing portion of the role, you will engage in program development (for instance, design of new clinical offerings), supervision of a team of clinicians, and serve as an expert clinical resource for primary care providers.

You will collaborate with clinical operations leaders to design workflows to ensure a bar raising experience for our patients and our providers when they engage with the program.

You will monitor and review outcomes and provide feedback to the Impact providers and staff on a regular basis. You will collaborate with our medical advisory council, clinical learning team, and clinical pharmacists to develop and update evidence-based protocols and patient education materials.

What you’ll work on :

• Evaluating and treating patients during in-person, tele-health visits, and / or in virtual group settings. You will address primary care needs of your patients in a holistic manner while managing their chronic conditions and responding to their messages.
• Developing educational content and digital learning curricula for cardiometabolic conditions for use in the Impact Program
• Partnering with with our Quality and Population Health team to improve performance on quality measures and design targeted outreach to those with care needs
• Deploying and assessing use of remote patient monitoring devices
• Monitoring member / patient and provider feedback and performance on program metrics, with an option to participate in scholarly publications

What you’ll need :

• For Physician candidates :
• Board Certified in Family Medicine or Internal Medicine
• Board certification in Lifestyle medicine or obesity medicine required
• For Advanced Practitioner candidates :
• Completed an accredited NP or PA program with a national certification
• Within the last 5 years, practiced at a minimum of 2 years in an outpatient primary care setting, OR 1 year in an outpatient primary care setting coupled with 1 year primary care fellowship
• Direct patient care experience in chronic disease management required
• State licensed in California, New York OR Washington DC; compact license preferred
• Willingness to work 40 hours per week, including 80% in office / remote patient care and 20% administrative time
• Able to work a minimum of 1 day in office (in our CA, NY or DC office)
• Program management experience leading cross functional teams
• Demonstrated experience with the development, deployment, and ongoing evaluation of clinical curricula in Lifestyle Medicine, Obesity, or other Cardiometabolic conditions;

within a large matrixed clinical organization and experience in dissemination of the content to healthcare providers

Board certification in Advanced Diabetes management (BC-ADM) or Certified Diabetes Care and Education Specialist (CDCES) obtained prior to, or during your employment with One Medical

Physical Space Requirements :

HIPAA compliant area within home that is secure, quiet and isolated from others to protect PHI

One Medical providers also demonstrate :

• A passion for human-centered primary care
• The ability to successfully communicate with and provide care to individuals of all backgrounds
• The ability to effectively use technology to deliver high quality care
• Clinical proficiency in evidence-based primary care
• The desire to be an integral part of a team dedicated to changing healthcare delivery
• An openness to feedback and reflection to gain productive insight into strengths and weaknesses
• The ability to confidently navigate uncertain situations with both patients and colleagues
• Readiness to adapt personal and interpersonal behavior to meet the needs of our patients

Benefits designed to aid your health and wellness :

Taking care of you today

• Paid sabbatical for every five years of service
• Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental and Vision plans
• Free One Medical memberships for yourself, your friends and family
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year

Protecting your future for you and your family

• 401K match
• Credit towards emergency childcare
• Company paid maternity and paternity leave
• Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
• Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance

Supporting your medical career

• Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
• UpToDate Subscription - An evidence-based clinical research tool
• Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
• Rounds - Providers end patient care one hour early each week to participate in this shared learning experience

This is a full-time hybrid role that requires a CA or NY or DC state license.

One Medical is committed to fair and equitable compensation practices.

The base salary range for this role is $138,000 to $250,000 per year based on a full-time schedule. Final determination of starting pay may vary based on factors such as practice experience and patient care schedule.

Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. For more information, visit

One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.

S. Please refer to the E-Verification Poster (English / Spanish) and Right to Work Poster (English / Spanish) for additional information.