Talent.com
Vendor Operations Manager - New York City

Vendor Operations Manager - New York City

BluegroundChicago, IL, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

🌍 Redefining how people live.

At Blueground, we believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living.

Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles :

  • Guests First – Every decision starts with their experience.
  • Move Fast – We value speed, momentum, and action.
  • Dive In – The magic is always in the details, and we go deep.
  • Embrace Change – Change isn’t a disruption; it’s how we grow.
  • Keep It Honest – Transparency accelerates progress—and strengthens relationships.

If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you.

The Role

We are seeking a results-driven Vendor & Sub-Contractor Operations Manager to join our US Operations team out of either Chicago or New York City. This critical role will oversee the sourcing, onboarding, and management of third-party vendors and service providers that support our nationwide portfolio. From optimizing service quality and cost structures to ensuring seamless guest experiences, you’ll play a strategic role in scaling our operations across multiple U.S. markets.

This is a unique opportunity to sit at the intersection of hospitality, operations, and strategic partnerships—helping build the backbone of a world-class concierge and vendor ecosystem.

This role is US based and must be located in either Chicago or New York City.

What You Will Focus On

  • Outsourced Vendor Services : Coordinate and manage US third party service partners
  • Vendor Sourcing & Onboarding : Identify, assess, and onboard reliable, cost-effective third-party service providers across multiple US cities
  • Contract & Negotiations : Lead negotiations, define contractual terms, and establish Service Level Agreements (SLAs) that ensure both quality and accountability.
  • Performance Management : Monitor vendor performance to ensure service excellence, cost efficiency, and timeliness; conduct reviews, provide feedback, and drive continuous improvement.
  • Compliance & Auditing : Oversee compliance with company standards, verify pricing accuracy, and validate invoices through structured audits.
  • Cross-Functional Collaboration : Work closely with Operations, Customer Support, and Quality Assurance to align vendor and concierge services with business objectives.
  • Data & Reporting : Maintain vendor dashboards, performance trackers, and documentation to support transparency and informed decision-making.
  • Vendor Categories May Include

  • Local and national concierge / third party service providers
  • Maintenance and repair contractors
  • Field-based third party services (e.g. inspectional, specialized delivery, key delivery placement, etc.)
  • Requirements

  • 3+ years of experience in vendor management, sub-contractor services, or operations, ideally in a multi-city or hospitality setting
  • Proven track record in managing service-based vendors and negotiating contracts in the U.S. market
  • Strong understanding of service operations, hospitality standards, and guest experience management
  • Advanced Excel / data analysis skills; familiarity with procurement or vendor management systems a plus
  • Proven experience in developing and managing KPIs to track vendor and service performance, with a strong background in remote service oversight or centralized vendor management to ensure consistency, efficiency, and accountability across multiple locations.
  • Excellent communication, organizational, and stakeholder management skills
  • High attention to detail with a proactive, solution-oriented mindset
  • Comfortable working in a fast-paced, multi-market environment and occasionally traveling to oversee key vendors and partnerships
  • Chicago or New York City based (required)
  • Benefits

  • Competitive salary and annual performance bonus ($75,000 - $100,000 w / up to 15% Annual Bonus)
  • Laptop stipend
  • Flexible PTO
  • Cigna Healthcare (Medical, Dental, Vision)
  • 401k retirement plan
  • Paid maternity / parental leave benefits for new parents
  • Compensation Disclaimer

    The posted salary range reflects the potential compensation for this role across multiple locations. The final offer will be determined based on a variety of factors, including the candidate’s experience, skills, and location. Differences in cost of living between cities may also be considered when determining the offer within the salary band.

    Complimentary accommodation in Blueground locations. Think summer in Greece and winter in Dubai!At Blueground we are proud to have Diversity and Inclusion at the center of everything we do. We are committed to Equal Employment Opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.

    For more information on Blueground, visit us at www.theblueground.com. To keep up with Blueground news, follow us on LinkedIn, Instagram and Tik Tok!

    serp_jobs.job_alerts.create_a_job

    Manager New York City • Chicago, IL, United States

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Regional Operations Manager

    Regional Operations Manager

    Great Day ImprovementsBensenville, IL, US
    serp_jobs.job_card.full_time
    Salary + Performance Bonus (Our Top Regional Operations Manager Earn $150K+ In Their First Year).This Position Requires Regular Regional Travel To All Markets Up To 25 Weeks Per Year.Highly Conside...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Manager - Chicago / NYC

    Operations Manager - Chicago / NYC

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Strategy & Operations ManagerChicago, IL

    Strategy & Operations ManagerChicago, IL

    Beyond FinanceChicago, IL, US
    serp_jobs.job_card.full_time
    At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized ca...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Manager - New York City / Chicago

    Operations Manager - New York City / Chicago

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Operations Manager

    Sales Operations Manager

    BrightEdgeChicago, IL, US
    serp_jobs.job_card.full_time
    Sales Sales Operations / On-site.We are seeking a strategic and results-driven Manager of Sales Operations to support our high-performing sales organization. This role is critical to ensuring opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FT Operations Manager

    FT Operations Manager

    Dollar TreeMarkham, IL, US
    serp_jobs.job_card.full_time
    We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following : .Assist with st...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Vendor Operations Manager - Chicago

    Vendor Operations Manager - Chicago

    BluegroundChicago, IL, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    That’s why we’re building the world’s leading platform for living.Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mob...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    (USA) Operations Manager

    (USA) Operations Manager

    WalmartChicago, IL, US
    serp_jobs.job_card.full_time
    Initiates directs and participates in community outreach programs by encouraging and supporting associates and managers in serving as good members of the community establishing and maintaining rela...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    Parsec, LLCHarvey, IL, US
    serp_jobs.job_card.full_time
    Parsec, LLC, a subsidiary of Universal Logistics Holdings, Inc.Parsec's experienced management team, with its state-of-the art equipment provides solutions to its customers resulting in proven ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Business Operations Manager

    Business Operations Manager

    InstaworkChicago, IL, US
    serp_jobs.job_card.full_time
    Instawork's vision is to create economic opportunities for local businesses and skilled hourly workers in communities around the world. With an AI-first approach, we're supercharging the leading onl...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Manager, Vendor Performance (Contact Center Operations) Published

    Manager, Vendor Performance (Contact Center Operations) Published

    Oncourse Home SolutionsNaperville, IL, US
    serp_jobs.job_card.full_time
    Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Manager, Vendor Performance (Contact Center Operations) Published (Naperville)

    Manager, Vendor Performance (Contact Center Operations) Published (Naperville)

    Oncourse Home SolutionsNaperville, IL, US
    serp_jobs.job_card.part_time
    Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Revenue Operations Manager (USA)

    Revenue Operations Manager (USA)

    AskableChicago, IL, US
    serp_jobs.job_card.full_time
    Heads up! This role is based in-person at our office in Fulton Market West Loop area, Chicago but there will be an 'on the ground' training period for 2 weeks in Australia shortly after starting (f...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Operations Manager - Chicago / NYC (Chicago)

    Operations Manager - Chicago / NYC (Chicago)

    BluegroundChicago, IL, United States
    serp_jobs.job_card.full_time
    At Blueground, we believe that when your base is reliable, the world opens up.That's why we're building the world's leading platform for living. Every year, 350 million people move between citiesyet...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
    • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    CVS HealthEvanston, IL, US
    serp_jobs.job_card.full_time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Supervisor, Freight Operations

    Supervisor, Freight Operations

    XPOChicago Heights, IL, US
    serp_jobs.job_card.full_time
    What you need to succeed as a Freight Operations Supervisor at XPO .Knowledge of the Less-than-Truckload (LTL) industry, hazardous materials regulations and DOT rules and regulations.Available to w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Restaurant and Operations Manager

    Restaurant and Operations Manager

    Lucky Strike EntertainmentWaukegan, IL, US
    serp_jobs.job_card.full_time
    Love food, fun, and leading a team? Imagine a role where your “office” is a mix of bowling lanes, arcade games, parties, and great dining. That’s what you’ll find with us.Res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sr. Operations Manager

    Sr. Operations Manager

    AmazonMarkham, IL, US
    serp_jobs.job_card.full_time
    Operations Managers are responsible for all budgetary, people development, and operations objectives.Operations Manager is responsible for all aspects of operation or functions at the site.Addition...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30