Customer Support Specialist
- Kansas City, MO - Remote OK
- Full-Time
- Customer Support Specialist
Coastline Academy is the Modern Driving School.
If you love helping people, are passionate about offering a high quality experience to our community and want to join a fast-growing team who are focused on road safety, we want to hear from you.
Were looking to grow our team of support representatives. Our support team assists our driving instructors in maintaining their lesson schedules and acts as liaison between instructors and students, ensuring a seamless experience for both.
We maintain an exceptionally high standard for customer care, making this role a critical function at our company.
Our support team also prides itself on offering swift and friendly assistance to the customers who contact us by phone, email or online chat.
New students typically want to understand the process of getting a driver's license, to book lessons and to reschedule.
Our office hours are 8am to 8pm PST, 7 days a week, and we are currently looking to fill both full-time and part-time roles.
You can learn more about what we do at
Must haves :
- A genuine passion for helping people
- A calm and patient approach
- A track record of a high standard of customer care
- Comfort with technology - we use multiple apps and online services, including our own, (well teach you to navigate them with ease!)
- Ability to pass a background check
Nice to haves :
- Comfort managing complex logistics - similar to managing an extra-curricular schedule for a large family
- Experience working by yourself, with full support from a remote team.
- Familiarity with Zendesk, or similar customer support software
- Bilingual candidates will be given additional consideration
What we offer :
- Support : while our team members work remotely, we're also building a community who can help and guide each other
- Competitive pay
How to apply :
Reply with your resume, and please use the cover letter section to describe why you would like to work with the support team at Coastline Academy
Customer Support Specialist - Virtual/Remote
Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...
Customer Support Specialist - Virtual/Remote
Are you someone who loves being the go-to for questions or needs of customers? Do you get excited about supporting a simple, expert, and powerful software solution?. We are a unique blend of technology and accounting, and we have the support structure to teach the right customer service professional...
Customer Support Specialist I - CCS
The Commercial Card Customer Support Specialist performs technical system support for all Commercial activities that cross department boundaries within the Operations Division. This compensation range is for the Customer Support Specialist I – CCS job and contemplates a wide range of factors that ar...
Remote Bilingual Customer Support Specialist (Spanish Speaking)
Phone customer service experience (30+ calls per day). ...
Remote Customer Support Specialist - Flexible Hours
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. We're seeking someone who is great with people, building relationships, and putting customers first. Previous experience in customer service or sales is a plus. Ability to listen to and underst...
Customer Support Specialist
We are seeking a dedicated and empathetic Customer Support Specialist to join our team. Experience as a Customer Support Specialist or similar CS role. Identify customer needs and help customers use specific features. In this role, you will be the first point of contact for our customers, providing ...
Store Customer Service Specialist
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and r...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
As a Specialist, it starts with you discovering customers' needs. As a Specialist, you'll become highly skilled at uncovering customers' needs, then following through with meaningful solutions. Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience ...
Technical Support Advisor - Work From Home - US
As a Technical Support Advisor, you'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Experience in a technical support role or troubleshooting t...
Linux Desktop Support Associate
The role of a Linux Desktop Support Associate at Canonical. Basic desktop Linux usage (desktop tools for editing files, browsing the Web, managing Internet connectivity, setup of. This is an opportunity for an entry level technologist with a passion for Linux and Customer Success to build a career w...