PROGRAM ANALYST GS-0343-09/11, HUMAN RESOURCES BRANCH/ INSIGHTS AND EXPERIENCE UNIT, WASHINGTON, DC (ALL US CITIZENS)

Job Opening : 56356

Open to ALL U.S. Citizens

Opening Date : August 12, 2024

Closing Date : August 26, 24 11 : 59 p.m. (EST )

Job Summary

Position : Program Analyst, GS-0343-9 / 11

Branch : Human Resources Branch

Unit : Insights and Experience Unit

Location : Washington, DC

Working Hours : 8 : 00 am - 4 : 30 pm (flexible)

Salary : GS-9 $68,405.00-$88,926.00

GS-11 $82,764.00-$107,590.00

Full Performance Level : GS- 11

Number of Positions Available : 1

Duration : Full Time / Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Key Requirements

• Must be a U.S. citizen
• Some travel may be required

Mission Statement :

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Unit Description

The Business Strategy & Analytics Section (BSAS) is looking for highly motivated individuals that are interested in working on Enterprise level HR Information Technology Projects.

The section primarily focuses on leveraging modern technology, centralizing important HRB data and providing high-end analysis and consultation to FBI leaders who are making strategic decisions.

BSAS works within the Human Resources Branch (HRB) to review enterprise level processes and re-engineer them to be more data-driven and efficient.

The Insights and Experience Unit (IXU) is focused on not only providing simple and useful data driven insights and analysis but also works to ensure customers have a simple and fast experience through UI / UX design and development, communications, brand management and change management.

The purpose of this unit is to help HRB constantly make processes simpler, faster, and smarter.

Major Duties

GS-9 :

• Work with customers to assess their needs, provide assistance and resolve issues
• Establish and maintain close liaison relationships with internal and external stakeholders to resolve simple to moderate administrative matters
• Provide support with setting priorities, identifying branch short / long range goals, and ensuring compliance with the overall mission
• Support the functionality, operation & maintenance, and design of system

GS-11 : In addition to above

• Provide advice to management and operational personnel by performing administrative functions addressing simple to complex issues
• Assist with briefings to a wide range of audiences to include HRB executive management, internal and external stakeholders
• Help agile scrum teams and / or assist internal teams to plan and execute the launch of new features taking into consideration any interdependencies and risks
• Contribute to briefings and demos for executives, managers, and external partners / agencies by performing functions, which include a broad range of planning, research, analysis, program management, and administrative functions addressing the most complex HR technology issues relative to HRB mission and objectives

Qualifications and Evaluations

Please make sure your specialized experience / requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire.

High self-assessment in the vacancy questions that is not supported by information in your resume, and / or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories : Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration.

Veterans' preference will be applied.

All applicants will be rated on the following Competencies :

• Communication
• Problem Solving / Judgement
• Analytic Thinking
• Program Management

Specialized Experience (SE) :

GS 9 : In addition to the above, applicant must possess at least one (1) year of specialized experience equivalent to the GS 7 grade level. SE is defined as follows :

• Experience communicating to relay information, prepare reports, and accomplish tasks
• Experience providing guidance on a variety of established policies and procedures
• Experience gathering, organizing, and maintaining information on a variety of systems

GS 11 : In addition to the above, applicant must possess at least one (1) year of specialized experience equivalent to the GS 9 grade level. SE is defined as follows :

• Experience applying research and analytical technique to identify and resolve procedural or factual issues
• Experience in evaluating programs to determine current efficiency and effectiveness.
• Experience using business and management principles involved in strategic planning and resource allocation

Desired Skills

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants.

Desired Skills are :

• AGILE knowledge and / or skills
• Background in change management, mass communication, marketing and / or journalism
• FBIJobs.gov (Drupal)
• HRLink Topics (Wiki.js)
• Roadshows
• HR Source SuperUser Program and BSAS Technology Network
• BSAS Communications
• HR Reports Portal and ThoughtSpot (MicroStrategy)
• Instant Insight (Hyperintelligence)
• Certified Contractor Officer Representative (COR) level 1 or related contract experience
• Federal Acquisition Level 1 certification for program and project managers (FAC-PPM), Project Management Professional (PMP) Certification or related project management

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows :

GS-9 : Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

GS-11 : Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.

How to Apply

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply .

If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.

Required Documents

To apply to this position, interested applicants must provide a complete application package by the closing date which includes :

• Your resume, specifically noting relevant work experience and associated start and end dates
• A complete assessment questionnaire
• Other supporting documents ( if applicable ) :
• College transcripts, if qualifying based on education
• Notification of Personnel Action, SF-50; not applicable to current FBI employees
• Memorandum for Record (MFR), Please see Additional Information
• Most recent Performance Appraisal; not applicable to current FBI employees
• Veterans : DD 214; Disabled Veterans : DD 214, SF-15, and VA letter dated 1991 or later

Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them.

All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.

You must complete this application process and submit any required documents by 11 : 59 p.m. (EST) on the closing date of this announcement.

If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.

What to Expect Next

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking.

The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview.

You will be notified of your status throughout the process.

Additional Information

Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols.

Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.

The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ).

The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.

As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment.

To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.

Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment;

as determined by a background investigation.

Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration.

Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.

If you are hired, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded.

Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.

Memorandum for Record : Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e.

back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position.

If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record) :

a. Percent of time worked in the particular position (cannot conflict with main duties)

b. The month / year work began

c. Frequency worked (i.e., daily, monthly, etc.)

d. Specific duties performed

Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page.

Please upload the attachment as type "Other."

Veterans' Preference

If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application.

Your veterans' preference entitlement will be verified by the employing agency.

Nepotism

Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.

During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.

Reasonable Accommodation Request

The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and / or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at REASONABLE ACCOMMODA redacted , telephone at redacted , or FAX at redacted .

Your request will receive an individualized assessment.

This e-mail address is only for reasonable accommodation requests. Please do not submit your application and / or any questions unrelated to reasonable accommodations.

Should any applications be received, they will not be forwarded for consideration during the hiring process.

Equal Employment Opportunity

The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex (including pregnancy and related conditions, gender identity, and sexual orientation), or on the basis of personal favoritism, or any other non-merit factors.

Benefits

The FBI offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; life insurance;

health benefits; and participation in the Federal Employees Retirement System.

This link provides an overview of the benefits currently offered to Federal employees :