Accessories eCommerce Merchandising Senior Manager

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world together.

At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?Enterprise Technology plays a critical part in shaping the future of mobility.

If you’re looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people’s lives, this is the opportunity for you.

Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are.At Ford Motor Company, we believe that freedom of movement drives human progress.

Part of that freedom is driven by meeting our customers where they want with the digital tools that make their lives easier and more exciting.

We are founding a team of disruptors who can leverage the resource scale of a large company to deliver a game-changing customer shopping experience that is best-in-class.

In this position The Accessories eCommerce Merchandising Manager is responsible for deeply understanding customer needs and optimizing the presentation, organization, and promotion of accessories throughout Ford.

com to deliver an easy and outstanding shopping experience to drive sales growth. This role will work with our Business Partners, Software Product Managers, Analytics and Research teams, as well as lead an agency team to execute merchandising strategies and tactics.

REMOTE : We’re looking for the best talent no matter where you are in the United States. If you’re ready to make it easy for customers to find and buy accessories, we want you on our team!SOUTHEAST MI RESIDENTS : Please note, this job is posted as remote unless the selected candidate lives within 50 miles of Dearborn, MI.

What you'll do...Be a Subject Matter Expert on accessories eCommerce customer needs - Gains a deep understanding of current and evolving eCommerce customer needs, trends, competitive activity, & technology advancement to inform strategies and tacticsLead and collaborate with team members (Business, UX, Software Engineering, Finance, etc.

to translate business goals and end user needs into strategy and tactics to execute that deliver valueDrives business value daily by pulling, analyzing, and translating web analytics and behavioral data into actionable insights to enhance sales, conversion, and customer satisfaction / task completion across Ford.

com with forecasted values for each to set goals, KPI’s, and prioritizationClearly identifies pros, cons, issues, obstacles, and dependencies for actionsFormulates, tests and refines assumptions and hypotheses through user research and testing to refine tacticsImplements merchandising strategies and tactics including but not limited to : Brand strategy, content strategy, natural search and site search strategy, customer way-finding including navigation and product categorization / filtering, effectively mixing and managing static and dynamic content, leveraging personalization tools, implementing and monitoring ratings & reviews, building collections, and developing and implementing seasonal incentives and promotions.

Communicate new capabilities and content strategies supported with facts and data to business stakeholder groups to provide context for changeInfluence cross-functional team members to affect pricing & promotional strategy, product catalog enrichment, and advertising / media with data-based recommendations and testingLead a cross-functional agency team to identify and implement strategies, tactics, and creative developmentCollaborative leader focusing on seeking to understand and solving togetherYou'll have.

Bachelor’s degree or a combination of education and equivalent work experience5+ years of experience in eCommerce merchandising, with a working knowledge of website development, platforms, analytics, and customer experience design3+ years of eCommerce merchandising strategies and tactics experience including but not limited to : Brand strategy, content strategy, natural search (SEO) and site search strategy, customer way-finding including navigation and product categorization / filtering, effectively mixing and managing static and dynamic content, leveraging personalization tools, implementing and monitoring ratings & reviews, building collections and developing seasonal promotions.

2+ years experience leading creative teams or agencies (Web Developers, UI / UX, Content Management, SEOs and similar)2+ years of experience working with Adobe Suite of Products including AEM, Target, Analytics and Audience Manager or similar.

Responsibilities should include pulling, analyzing and translating web analytics into actionable items.Even better, you may have.

MBA or other Master’s DegreeAutomotive industry, Brick & Mortar Merchandising, Agency and / or Product Management experienceData-driven mindset with excellent analytical skills with proven utilization of information to drive results-oriented decisions and measure resultsExperience communicating with and influencing functional and technical team members at all levels in the organization, including with a Software Product Organization to influence product strategies and roadmapsStrong sense of responsibility and ownership, self-starter with a proactive attitudeComfortable working in a fast paced, fluid environment where priorities shift on a regular basisAbility to break down complex tasks or requirements into simpler, more manageable tasksDelivers results consistently even under tough circumstances with the aptitude to recognize roadblocks and escalate issues as neededExperience leading cross-functional teamsExperience managing agency / partner relationsYou may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!As an established global company, we offer the benefit of choice.

You can choose what your Ford future will look like : will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills?

Will you be a leader, a changemaker, a technical expert, a culture builder or all the above? No matter what you choose, we offer a work life that works for you, including : Immediate medical, dental, and prescription drug coverageFlexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and moreVehicle discount program for employees and family members, and management leasesTuition assistanceEstablished and active employee resource groupsPaid time off for individual and team community serviceA generous schedule of paid holidays, including the week between Christmas and New Year’s DayPaid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here : This position is a range of salary grade LL6Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

LI-remoteRequisition ID : 29173