Dental Receptionist

Job Description

Job Description

We are looking to grow our team!

Searching for a Full Time Dental Office Receptionist, Treatment Plan Coordinator

Our dental practice is a female owned dental practice in Fairfield Connecticut. We pride ourselves in our strong core value of an elevated patient experience.

This begins with the first greeting on the phone, or the first smile as a patient walks through the door. Offering the latest advancements in dentistry includes not just our evidence based approach to comprehensive dental care but also improved technology for patient communication with our staff.

Job Description

Our receptionists should be warm-hearted when speaking to patients and have an understanding of basic dental terminology.

This allows for proper call screening, triage and scheduling of appointments according to office protocols. Answer the phone with a smile.

We want our patients to feel your enthusiasm through the phone.

Staff members should be organized and have ability to follow through on tasks given, such as returning patient phone calls or text, relaying messages and keeping organized accurate documentation for patient records.

Be comfortable using technology : computers, texting and tablets, uploading or sending document attachments via emails.

Have a general understanding of dental or medical insurances.

Treatment plan coordinating and ability to follow up on unscheduled patient appointments.

You may be just who we are look for if :

• Personality : you are kind, sympathetic, organized and can maintain positivity in a busy office setting
• Experience : worked previously as a receptionist or similar role in either the dental or medical field. 0-5 years of previous experience or training preferred.

Experience handling multiple phone lines or multiple patient interactions at a time

• Education : high school diploma or higher
• Looking for full time employment that includes 1-2 Saturdays per month

Are we what you are looking for?

We value our staff and look to create a custom comprehensive compensation package based on your specific needs at your individual stage of life.

We offer benefits of paid time off, 401k, health insurance benefits, employee and immediate family dental care, uniform allowance, office approved continue education courses such as CPR training.

We are an equal opportunity employer and do not discriminate based on age, gender, race, disability, sexual orientation, religion or other.