Office Manager

Job Description

Job Description

We assist dental practices that are facing non-clinical challenges by providing them with industry proven non-clinical business support services.

We are looking for professional staff that are able to join a collaborative and motivated team that provides non-clinical support functions to an affiliated network of dentists.

These professionals have critical roles in assisting with non-clinical services across a broad network of affiliated dental practices.

ESSENTIAL JOB RESPONSIBILITIES :

• Lead by example and coach teams to provide exceptional patient experiences
• Challenge, encourage and inspire team members to achieve desired results
• Evidence of management style, which builds alliances within the business and emphasizes high moral, collegiality, effective teamwork and high moral standards
• Continual focus on a productive schedule that supports dentists and hygienists
• Work within budget guidelines to maintain supported office profitability
• Coordinate daily team huddles and team meetings
• Provide ongoing feedback, training and annual performance reviews for team members within the practice
• Schedule team members to ensure adequate shift coverage and facilitate requests for time off
• Assist in the interviewing, on-boarding of new hires
• Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures and protocols
• Review monthly financial reporting (e.g. Profit & Loss statements)
• Supporting daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc )
• Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
• Serve as the point person for office management duties including :
• Office cleaning and maintenance
• Verify and submit payroll
• Clinical and non-clinical supplies ordering
• Compliance for OSHA and HIPAA

REQUIRED EDUCATION AND EXPERIENCE :

• Bachelor degree preferred or comparable experience
• Prior management experience preferred
• Prior Experience with a dental management software - Dentrix preferred

QUALIFICATIONS

• Excellent interpersonal skills
• Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
• Strong working knowledge of dental terminology, equipment, and practices
• Excellent time management and organizational skills
• Customer service focused
• Experience working in healthcare a must
• Experience with Microsoft Word, Outlook and Excel
• Patient focused
• Positive attitude
• Good problem-solving Skills
• Energetic

PHYSICAL REQUIREMENTS :

• General Office Activities as Required
• Sit / Stand for long periods of time

The above statements are intended to provide a general overview and level of work being performed by most people assigned to this job.

They are not intended to be a list of all responsibilities, duties and requirements. Additional duties can be assigned as determined.

Elite Dental Partners is an Equal Opportunity / Affirmative Action Employer. We support a diverse workforce.